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          Storm Smart Building Systems, LLC has 1 locations, listed below.

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            Business ProfileStorm Smart Building Systems, LLC

            Windows
            BBB accredited business

            Contact Information

            6182 Idlewild St

            Fort Myers, FL 33966-1216

            Get Directions
            Visit Website
            (239) 938-1000

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.74/5

            Average of 64 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            56 complaints closed in last 3 years

            31 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/18/2007

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company provides custom designed, manufactured, and installed hurricane protection products.

            Business Details

            Location of This Business
            6182 Idlewild St, Fort Myers, FL 33966-1216
            BBB File Opened:
            9/23/2002
            Years in Business:
            27
            Business Started:
            8/5/1996
            Date of New Ownership:
            4/5/2021
            Business Incorporated:
            8/13/1996
            Accredited Since:
            10/18/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of CRC056857 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            BBB records show a license number of CGC1519801 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            BBB records show a license number of CGC1519801 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Lee County Construction License Board

            1825 Hendry St

            Fort Myers FL 33901

            (239) 533-8895

            http://www.leegov.com/dcd/ContLic/ActCont

            BBB records show a license number of TC2993 for this business, issued by Florida Department of Agriculture & Consumer Services

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            https://www.fdacs.gov

            BBB records show a license number of 201100000840 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Collier County Construction License Board

            2800 Horseshoe Dr N

            Naples FL 34104

            (239) 252-2400

            https://cvportal.colliergov.net/CityViewWeb/Home/

            BBB records show a license number of CTGENA-CGC1519801 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Sarasota County Construction License Board

            1001 Sarasota Center Blvd

            Sarasota FL 34240

            (941) 861-5214

            https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

            BBB records show a license number of PVD733 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 5/31/2025.

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            BBB records show a license number of CGC1519801 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Charlotte County Construction License Board

            18400 Murdock Cir

            Port Charlotte FL 33948

            (941) 743-1201

            https://secureapps.charlottecountyfl.gov/CitizenAccess/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Storm Smart Buyer LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Business Management
            • Mr. Brian Cassell, President
            Contact Information

            Principal

            • Mr. Brian Cassell, President

            Customer Contact

            • Mr. Brian Cassell, President
            Additional Contact Information

            Fax Numbers

            • (239) 278-7950
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            56 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/17/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            We had storm smart out to our home for a service call on June 7, ****************************************************************************************** the fall of 2023. In the meantime, we were having an issue with the second storm screen that was not working properly. They sent out a service man to look at the problems. He stated that the screen with the newer motor was going bad, and it would be replaced completely under warranty. He also stated that the smaller storm screen may be able to just have the motor reset to solve the problem without changing out the motor. I was given a worst case cost for material and labor to change out the other motor. The total was *******. When the two servicemen arrived, they changed out the motor on the storm screen that was 100% under warranty, which took them approximately 45 minutes. They then reset the motor on the second screen and they were gone in less than an hour for the entire process. They DID NOT replace the second motor. The ******* cost was to include a new pro rated motor for the second storm screen at a cost of ****** plus two hours labor at ****** an hour. ****** plus ******. It took them a very short period of time to reset the motor. They arrived at 1:02 and were finished at 1:53. This service was performed December 15th, 2023. When I received the initial bill, I contacted the person who sent it, and left a message that I wanted to talk to them about the invoice. They never returned my call. I just received an email from them last Thursday April 18th.2024 telling me that my invoice was past due. I tried to discuss this with them, but they refuse to listen to what I'm telling them, that the work they're claiming they did, and the labor time never happened. They just keep repeating to me that they see nothing wrong with this invoice. As soon as I got upset with them, they immediately threatened sending this to collections. I'm willing to pay them a fraction of an hour of labor for two men.
            Read More
            Read 55 More Complaints

            Customer Reviews

            64 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ronald S

            04/24/2024

            The work crew was excellent. *****, crew lead was outstanding. He respected my place like it was his own. He made sure everything was done right, very professional. His co-******** ************** were just as respectful and professional. You should be proud as a company to have workers that know and care what they're doing and take pride that it's done right. Couldn't be more satisfied. Thank you!
            Read 63 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

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