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Business ProfileforCatherine Novak EA Inc
At-a-glance
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Business Details
- Location of This Business
- 5237 Summerlin Commons Blvd # 305, Fort Myers, FL 33907-2158
- BBB File Opened:
- 5/22/2014
- Contact Information
Principal
- Ms. Catherine Novak, President/Director
Customer Contact
- Ms. Catherine Novak, President/Director
- Mr. Brian Schmidt, Vice President
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Sue S
02/20/2023
Catherine Novak EA Inc Response
02/20/2023
Everything she just wrote is an absolute lie (I have proof)
When clients come to see me, I always schedule an appointment for them to pick up the return and pay for my services. I never ask for any money in advance. She told me it was to far for her to drive. So I accommodated her by telling her I would send her the Form **** I need to have signed before I E-file to IRS, a Tax Summary showing line by line info and my invoice and I would call her to discuss on the phone. She then emailed me after receiving it and said that she wanted The Returns (2) Federal and *********************** prior to signing anything, so I scheduled an appointment for her to come in, she said no that she wants me to mail the returns first. So I stated that I do not release any returns until I get paid. And she responded in an email (I have all copies) with a derogatory email. At this point I emailed her and said that we are not a good fit and that I would be terminating our business relationship and that she can pick up all her documents she left with me with my receptionist, as I was not about to spend money on postage I already spent almost 45 minutes with her not mentioning the time spent preparing the returns (2). The last email I received from her this morning was that she is mailing the check to me. And now I get this complaint. I again will email her and tell her she can pick up her documents with my receptionist and when I get her check I am shredding it.
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