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Find a Location

Recreational Warehouse has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Recreational Warehouse

      2355 Colonial Blvd Fort Myers, FL 33907-1413

      BBB Accredited Business
    • Recreational Warehouse

      1301 Airport Rd S Naples, FL 34104-4313

      BBB Accredited Business
    • Recreational Warehouse

      1441 Tamiami Trl Port Charlotte, FL 33948-1098

      BBB Accredited Business

    Business ProfileforRecreational Warehouse

    Pool Supplies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/19/2018

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company retail and online sales of swimming pool products.

    Business Details

    This is a multi-location business.

    Find a Location

    Recreational Warehouse has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Recreational Warehouse

        2355 Colonial Blvd Fort Myers, FL 33907-1413

        BBB Accredited Business
      • Recreational Warehouse

        1301 Airport Rd S Naples, FL 34104-4313

        BBB Accredited Business
      • Recreational Warehouse

        1441 Tamiami Trl Port Charlotte, FL 33948-1098

        BBB Accredited Business
      Location of This Business
      2355 Colonial Blvd, Fort Myers, FL 33907-1413
      BBB File Opened:
      4/20/2004
      Years in Business:
      27
      Business Started:
      9/16/1996
      Business Incorporated:
      9/16/1996
      Accredited Since:
      1/19/2018
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ft. Myers Leisure Products, Inc.
      Business Management
      • Mr. Craig V. Ecelbarger, President
      Contact Information

      Principal

      • Mr. Craig V. Ecelbarger, President

      Customer Contact

      • Mr. Craig V. Ecelbarger, President
      Additional Contact Information

      Fax Numbers

      • (239) 939-3838
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/16/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I purchased a new salt chlorine generator system from Recreational Warehouse 2 months ago and hired them to install it. 2 weeks later it quit working and I contacted them to report the issue for repairs under warranty. At that point they stated it was not their problem but the factory and they would contact them with a work order for repair. A couple weeks went by with no contact or return calls so I continue the factory and they stated that they never heard of me or my problem but they would create a work order and send out another company to make the necessary repairs. 2 weeks went by and I contacted the repair company (pool Dr) and they stated that they never heard of me or my problem but if they could repair it March would be the earliest. I then contacted Recreational Warehouse again and ask for a complete refund, they are not returning my calls.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stormy L

      1 star

      11/23/2022

      Extensive Damage to my Home, and a Damaged Jacuzzi delivered. If I could give zero stars I would, We purchase a $10,000 Jacuzzi. We now have an estimated 10,000-20,000 in home damage and a damaged Jacuzzi from this company that they refuse to make whole. I will never use this company again. I am questioning if the delivery and set up people are employees of Recreational Warehouse or as they now state to us independant conractorS, as they are trying to deny the damages and make our home whole again from the men they sent out to our home, that caused the damages. We have on recorded lines that they are employees of recreational warehouse and they have a set schedule with recreational Warehouses. In the meantime we have a broken jacuzzi damaged by employees/contractor, damages at our home include all of our side driveway pavers, ripped out cable lines, ripped out phone lines, extensive back yard damage and extensive damage to our entire side and back yard sprinkler system. The employees/contractors botched the set up delivery and did not use common sense and we have a nightmare now trying to get this company to do the right thing and make our home whole again, they even denied the claim thru their insurance and in addition have not tendered the claim over to the third party insurance that they state is liable, and they at this time have refused to cooperate with the employees/contractors third party insurance by not sending required information so they can even process the claim. We are extremely frustrated and just want our home whole again, and sadly will likely end up in legal to have this happen. I would never recommend ever using this company due to this.

      Local BBB

      BBB of West Florida

      BBB Reports On

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