Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Builders

Christopher Alan Homes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Builders.

Reviews

This profile includes reviews for Christopher Alan Homes's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Christopher Alan Homes has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCynthia S

      Date: 06/07/2024

      1 star
      Christopher Alan Homes only looks good on the inside and outside but uses cheap labor, materials, and appliances to let buyers believe they are getting their money's worth. I told the company about my AC draining water from the day we signed and did the walk-through that the catch panel was short. He let the warranty run out, and I still have the problem. The company is unreliable and they are ripping off family who save their money to build a better home for their family. My house is not even two years and I had all these issues before I made it to one year. Is it okay for builders to be unprofessional and disrespectful to families who purchase homes from their company? Please take a respectful look at the way you dealt with customers and think about your loving family that you used to sell your homes. Would you want your family to be cheated out of their dreams of buying a home?

      Christopher Alan Homes

      Date: 06/10/2024

      The walk-through on the home was conducted with the homeowner on 7/29/2022 - nothing was noted about the A/C on the punch-list, which was signed by the homeowner.  A/C concerns were submitted on 8/30/2022, but Christopher Alan Homes has not received contact from the homeowner since then.  Because the homeowner is still covered under the mechanical warranty that came with the home (good through 8/30/2024), we will contact them immediately to schedule an inspection of their concerns with the HVAC.
    • Review fromCharles K

      Date: 07/20/2023

      1 star
      Christopher Alan Homes has no consideration for neighbors they build a house next door put well on same side ours is when all wells are on the opposite side drill well and my well fills with sand and mud right away causing $2000.00 for well called office numerous times told someone would contact us. But guess what no one calls. So it cost us $2000.00 for them to build next door. Also ask building manager to have them put hay bales to stop mud run off was told ok but nothing ever happened they think they can act they way they want and it is reflected in there poor workmen ship they should be held accountable for their actions!!!!!!!
    • Review fromChristine B

      Date: 11/05/2022

      1 star
      This has been the worst home build I have experienced. Sloppy paint, drywall, uneven tile, cracked/missing caulk, cracked tile, known 'design flaws' acknowledged by builder yet u willing to fix ie. top of front exterior door hits exterior eave when opened, cupboard doors hit wall trim when opened, closet doors must be closed in order to access closets, etc. paint drips and texture over spray on outlets, interior doors, light switches, windows, sills & trim, hinges etc., water treatment system still an unresolved issue, CAH warranty and water treatment contractor both ceased responding. exterior doo and interior garage door hung improperly to point daylight shows through gaps. Trim below windows is pieced together with visible seems. The water treatment system is biggest issue. Paid out of pocket and nothing but ongoing issue. Request to warranty it be removed and money returned so i could pay for reputable company to install one properly, no response from warranty. Takes multiple calls, emails and follow to get warranty to simply respond.
    • Review fromRandall G

      Date: 08/16/2022

      1 star
      My experience with Christopher ***** Homes was absolutely horrific. I purchased a home and did my original walkthrough and the super that was over the project made promises for Punch-Out items that would have took one day to complete everything to it's been now 3 months since I've lived in my home and have now had to turn in my punch out list items to the warranty department to try to get the items addressed and dealing with the warranty department has drug on because nobody followed up to see if the issues was ever addressed and just assumed that they was and the only way that it's finally being addressed is because I reached out again to the warranty department to see what was going on and apparently I have just slipped through the cracks like I have on this entire process dealing with c a h. For example I had some exterior stucco that needed touched up it took the stucco guy coming out five times to finally fix all areas that I had clearly circled with blue tape and then once the stucco guy finally got done it took the painters for trips to paint the areas that need to address so two months after closing my exterior finally got finished and I am still battling to have the few items within the interior of my home address and I am going on my fourth mortgage payment. Overall the absolute worst experience I have ever had with a builder.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.