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Find a Location

North Trail RV Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • North Trail RV Center

      4601 Lexington Ave Fort Myers, FL 33905-3245

    • North Trail RV Center

      5270 Orange River Blvd Fort Myers, FL 33905-2750

    Business ProfileforNorth Trail RV Center

    Camper Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    North Trail RV Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • North Trail RV Center

        4601 Lexington Ave Fort Myers, FL 33905-3245

      • North Trail RV Center

        5270 Orange River Blvd Fort Myers, FL 33905-2750

      Location of This Business
      4601 Lexington Ave, Fort Myers, FL 33905-3245
      BBB File Opened:
      4/17/2002
      Years in Business:
      35
      Business Started:
      11/1/1988
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of MV86912 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 9/24/2024.

      These agencies may include:

      Florida Department of Agriculture & Consumer Services

      2005 Apalachee Pkwy

      Tallahassee FL 32399

      (800) 435-7352

      https://www.fdacs.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Lee County RV Sales Company
      Business Management
      • Mr. Albert "Al" Erp, Chairperson
      • Mr. Alan Erp, President
      Contact Information

      Principal

      • Mr. Alan Erp, President

      Customer Contact

      • Mr. Steve Graham, Manager
      • Mr. Albert "Al" Erp, Chairperson
      • Mr. Alan Erp, President
      Additional Contact Information

      Fax Numbers

      • (239) 693-8115
        Primary Fax

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/26/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Purchased a 2023 unit that had sat on the lot for a year and a half, through Hurricane ***. They wouldnt disclose if the unit was on the lot during the hurricane or not. Once you sign the papers the deposit is forfeited, forcing the buyer to purchase the unit. Upon inspection the unit was not satisfactory. At least 20+ things deteriorated or broken. Was told I would have to forfeit my $65,000 deposit if I wanted to switch to another unit or walk away. I looked at other units anyway but was stuck with this one. Before I came out to pickup the unit I was assured it was in perfect shape. It was in bad condition when I arrived. I wanted to walk away but was forced to buy the unit thanks to the paperwork I signed trying to get a head start on the deal to get back to the family by spring break. Now Im stuck with a unit with so many defects it would take months to get it all repaired, and would have to return thousands of miles back to the factory. So dissatisfied with this purchase abd process and having my have forced by them basically holding my deposit hostage it was like having a gun to my head. There was no option to walk away. So dissatisfied I cant even see straight.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Barry M

      1 star

      06/14/2022

      BUYER BEWARE!! Awful experience. I just bought a 2021 Tiffin Phaeton with 4000 miles. It has a whole laundry list of issues immediately. The front end was out of alignment, the power steering is messed up, the washer and dryer doesn't work correctly, the fresh water tank doesn't work properly, the tire gauges either don't work or have a warning light on constantly. This purchase has turned a dream trip into a nightmare. I am riding through the Colorado mountains and every little turn my $369,000 rv is making an obnoxious squealing noise. Management from North Trail has not been any help and they do not won't this lemon back. So I am stuck on a dream vacation with problem after problem.

      Local BBB

      BBB of West Florida

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