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Find a Location

Bay Breeze Boat Rentals has 1 locations, listed below.

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    Business ProfileforBay Breeze Boat Rentals

    Boat Rentals

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    18400 San Carlos Blvd, Fort Myers Beach, FL 33931-2358
    BBB File Opened:
    3/2/2017
    Contact Information

    Principal

    • Robert K Williams

    Customer Contact

    • Robert K Williams

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    On 06/12/21 I made a boat rental reservation for Bay Breeze Boat Rental. The reservation was for 06/13/21, and was made through their website. When the boat rental was over, they charged for me for the gas I used, and I added on a tip. Instead of adding the gas and tip to the amount I was already charged ($309.38), they charged me the rental fee again, plus the gas and tip ($410.12). I saw both charges on my credit card a couple weeks later and called the company. The worker I spoke to said he has no record of the $309.38, only the $410.12. I know he received the money for the original boat rental fee. He says he can't issue a refund for a transaction he doesn't have, but according to my credit card statement, the money went to Bay Breeze Boat Rental. I would like a refund of the $309.38. The worker I spoke to also made a point to let me know that if I called my bank and reported the $410.12 as fraud, he'd be calling me because we'd have a problem.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of West Florida

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