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Find a Location

United Roofing & Maintenance LLC has 1 locations, listed below.

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    Business ProfileforUnited Roofing & Maintenance LLC

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2400 NE 65 St Unit 337, Fort Lauderdale, FL 33308
    BBB File Opened:
    2/21/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • KEVIN A CRISTO, Manager
    Contact Information

    Principal

    • KEVIN A CRISTO, Manager

    Customer Contact

    • KEVIN A CRISTO, Manager

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Contract signed 9/16/22, when signed we paid $700 for permits. On 9/19 United Roofing (******) informed us that all was in order with filing the permit, but 3 days later asked for a signed notarized form which is required for permit application. It was signed and returned immediately. On 9/23, ****** informed us the permit could come back in the next day and he needed $5,000 to purchase materials so that he could potentially do the work before the arrival of Hurricane ****. The money was sent electronically. Materials were never ordered. On 10/4 ****** informed us that the permit could not be issued unless we got hurricane straps installed (he's a roofer but didn't know this?). Straps installation was completed and necessary paperwork sent to United Roofing on 10/24 by the contractor who installed the straps. On Nov. 3 ****** claimed that the permit was being expedited and would be issued by next week. A call to *************** Office on Nov 3 confirmed no permit application was pending. They also confirmed that United Roofing is working under another companies lic #, Tropical Roofing CCC1333743 ***********************. After confronting ****** with this information, he sent another permit application to us on Nov 4 to be signed and notarized. The forms were returned to him the next business day (Nov 7). The permit application was finally made a full week later (the house had been taking water damage throughout this entire process). However, by this time I asked for a refund. ****** responded by saying he would not do the work without being paid the full amount up front and if I didn't pay, I would not get any money returned.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Ron B

    1 star

    10/23/2023

    United Roofing was great when we got our estimate, got the work done all was good. ****** called with the apt time. After the roof was done, we discovered a small leak into our front porch. Due to the leak, the ceiling has been down on the porch since ***, we cannot fix it until the leak is fixed. ****** claimed it had to be from the dormer window, we had it checked and was told the window is fine, it was coming from the flashing around the dormer where there is a small gap. We have called ****** several times (at least 7) and he said he was coming out at a certain time frame, and several times we waited with no phone call or response. We figure the fix should only take maybe an hour. But as he has told us he is very busy and has not forgot us. We have text and calls going back to Sept. 25th. I guess the warranty is really not good once they have their money.

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