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Business Profile

Magazine Publishers

CIOReview

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Publishers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is a fraudulent scam operation. People must be aware that they are not a real publication and they are simply trying to steal money from legitimate people.

    Business Response

    Date: 04/03/2023

    Dear ****************** Group,

    We are sorry to hear about the complaint you have made against our business on BBB.org. We take such complaints very seriously, and we would like to clarify the situation to the best of our ability.

    First and foremost, we want to make it clear that we are a legitimate and honest publication. We have never engaged in fraudulent activities or stolen money from any of our clients. We have always operated with transparency and integrity, and we pride ourselves on providing high-quality services to our clients.

    Regarding your specific complaint, we would like to clarify that we never promised any services to you or your company. One of your clients had nominated you on our website, and we had sent you an email to provide you with more information about our services. We understand that you were not interested in our services and requested that we stop sending you emails, and we complied with your request immediately.

    We are disappointed that you have chosen to file a complaint against us, despite the fact that we never did any business with you nor did we make any promises to you. We believe that your complaint is unfounded and unjustified, and we request that you kindly withdraw it.

    We take our reputation very seriously, and we are committed to resolving any issues or concerns that our clients may have. We would appreciate the opportunity to discuss this matter further with you and address any questions or concerns you may have. Please do not hesitate to contact us at your earliest convenience.

    CIOReview

CIOReview is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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