Reviews

Review Details

• Review fromRobert M

  Date: 12/04/2024

  1 star
  BEWARE BEWARE BEWARE!! HORRIBLE COMPANY TO WORK WITH.IT WAS
  NITGHTMARE FROM THE TIME TO LOAD OUR ITEMS ONTO THE TRUCK TO THE DAY
  THEY ARRIVED AT THE DESTINATION TO UNLOAD, QOUTED US ONE PRICE THEN WHEN
  THEY ARRIVE THE DAY OF PICK UP THEY DOUBLED THE PRICE, WHICH WE HAD TO
  PAY 1/2 RIGHT THEN AND THERE, GAVE THEM A CREDIT CARD TO PAY HALF, WHEN
  THE TRUCK WAS LOADED WE REALIZED WE NEED ANOTHER TRUCK, SMALLER SECOND
  ONE.THE PRICE WE GOT NOW WENT UP ANOTHER $2000.00.WHICH WE WERE INFORMED
  AFTER THEY HAD ALL OUT ITEMS.WE WERE TOLD THAT WE HAD TO HAVE A CASHERS
  CHECK OF FULL AMOUNT THE DAY OF DELIVERY OR THEY WERE NOT DELIVING OUR
  ITEMS. WE QUESTIONED THE 1/2 DOLLAR AMOUNT THAT WE GAVE THEM IN THE
  BEGINNING,THEY SAID THEY WOULD ISSUE THAT BACK TO US ONCE THEY HAD
  RECEIVED THE CASHIERS CHECK, THIS ALL HAPPENED IN OCTOBER WE ARE STILL
  FIGHTING TO GET OUR MONEY BACK. WE HAD SO MANY ITEMS BROKEN AND MISSING
  ,WE EVEN RECEIVED PACKED BOXES THAT WERE'NT EVEN OURS. READ THE PAPER
  WORK VERY CAREFULLY BEFORE YOU SIGN IT,,I MEAN VERY CAREFULLY. THAT WAS
  OUR MISTAKE, THEY HAND YOU PAPERWORK TO SIGN AS THEY ARE MOVING YOUR
  ITEMS THINKING YOU WONT READ IT,,PLEASE READ EVERYLINE!! TO MAKE A CLAIM
  FOR DAMAGED ITEMS THEY HAVE YOU JUMP THRU HOOPS WHICH FRUSTRATES YOU SO
  BAD THAT YOU GIVE UP. DO NOT TAKE THE SO CALLED INSURANCE WITH
  THEM,,ITS HORRIBLE. THERE CUSTOMER SERVICE IF TERRIBLE.THEY ARE RUDE AND
  NASTY TO YOU AFTER THEY GET YOUR MONEY.PLEASE BEWARE!!!

• Review fromShannon H

  Date: 08/18/2024

  5 stars
  My loved my move! ******** ******* and Pastor were kind, careful, and fast! I really appreciated everything they did. I felt safe trusting them with my belongings and like my money was very well spent! Excellent service from booking to bringing in the last box.

• Review fromParsons T

  Date: 08/18/2024

  5 stars
  The team was professional, courteous, fast, and careful with all my belongings. Everything was moved safely. Special thanks to **** and ***** for their hard work and **** for managing the whole process.

• Review fromRicky B

  Date: 08/14/2024

  5 stars
  The day after we signed the paperwork, ****** even drove back to the house in his own car to retrieve the refrigerator I had left in the garage. I highly recommend We Care For You if you are planning a move.

• Review fromCharlotte H

  Date: 08/13/2024

  1 star
  I used this moving services 07/28/2024 and moved my stufff into storage. When the moving company came they added additional charges which were not ***** and stated the money would have to be paid in order to get my belongings. On delivery from their storage my stuff was damaged, heavily dented or the wood items stretched . When I asked what happened and why my stuff was missing I did not get an answer.No the company will not return my call or send the claim for. So I can claim for the items I lost.

• Review fromShannon D

  Date: 08/11/2024

  1 star
  BEWARE. Please, do not give this company your business. You'll get a low cost move until you pay the deposit, just to earn your business. (Paid July 22, 2024) Immediately after, you'll see those numbers begin to increase as they squeeze you for more money. You're trapped. Pay the increase or they'll cancel your move last minute. (Threaten to cancel on 26 July 2024 with a move date of 28 July 2024)They'll subcontract out the move to someone who subcontracts out their move until it's beyond messy. There's no continuity within the organization. Then your movers no called and no showed, (July 28th, 2024). On July 29th, 2024 someone came to move our items. Your household goods are used as a **** to "pay or else" as prices are marked up. Pay the deposit and watch the total change by thousands. On the day of the move, over $700 is added for "fuel", when the move location(s) did not change. Movers will unnecessarily require you to crate items to mark up the cost even more. Cubic feet is more than doubled on paper to drive up the cost of the move. (July 28th, 2024)Without communication, your items will be removed from [30-day complimentary] storage after 11 days from the date of pick up and you'll be told to be home for delivery within hours or pay for "re-delivery" and storage. (Confirmed delivery via text at 8:39pm on Aug 9th, 2024, for August 10th, 2024).You'll meet all financial obligations and still not have your items delivered. Your grandmother's sewing machine, items from ***********, and other sentimental items will be held hostage, forcing you to seek legal action. You're out thousands of dollars, ($4,000 originally quoted, but $6222+ in ******** from sub-contracted sub-contractors), and they won't follow their own contract. They did not deliver on August 10th, 2024. We had to contact law enforcement to report the moving company. We have been threatened to be charged additional fees with law enforcement present. DON'T LET THIS HAPPEN TO YOU.

• Review fromLucy K

  Date: 08/06/2024

  5 stars
  They packed everything with great care, stored everything for 2 days while we closed on our old home and bought our new home and moved us in with great efficiency! Best Movers has a great team and they work together like a well oiled machine. Thank you so much!!

• Review fromMark J

  Date: 08/06/2024

  5 stars
  Hired them when the last company I contacted cancelled my booking. Luckily, ****** from here was available and booked the appointment easily. The moving team came the same day, picked up my possessions from my old place and delivered it safely. I couldnt be more grateful to them for accommodating me.

• Review fromWilliam R

  Date: 08/02/2024

  5 stars
  The team arrived promptly and moved my entire kitchen with 8 boxes in 4 hours. Very smooth experience.

• Review fromTony M

  Date: 07/29/2024

  5 stars
  It was evidence of how meticulously ****** worked on every detail. His service blew me away. We were grateful to have him in charge of our move.