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Find a Location

Bahia Mar Hotel has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBahia Mar Hotel

    Hotel Reservation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    801 Seabreeze Blvd, Fort Lauderdale, FL 33316
    BBB File Opened:
    2/26/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Lisa Namour, General Manager
    Contact Information

    Principal

    • Lisa Namour, General Manager

    Customer Contact

    • Lisa Namour, General Manager
    Additional Contact Information

    Fax Numbers

    • (954) 523-5424
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I would like to be refunded the entire amount charged for the room, I booked the reservation from ***** Fargo Rewards and used ****** points to book this room for one night. The hotel is claiming I showed up on the date (2-23-22) and booked the room that day which is not true, I booked the room in December using points, they made me put in a credit card for incidentals and they charged it the entire cost for the room.I booked with 2 other people the same way theirs was charged too but refunded, they added my hilton rewards number to this reservation which changed it, that was their error not mine.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Zeffery L

    1 star

    03/22/2022

    I thought I would enjoy a day at this hotel during spring break March 2022, and expected the price would be a little higher, but unexpectedly the room was tacky and not impressing. I stayed and tried to enjoy the festivities going on the beach instead. After one night at this hotel I experienced itching and a tickling sensation around my face and ears. Yes I spent almost $600 dollars to caught LICE. IT was so bad that I went to the hospital to get treatment. You would think since Covid they would take extra time to properly clean the rooms. Once I'm better they will hear from my lawyer.

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