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Business Profile

Health and Wellness

Peculiar People Holistic LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

This business has 1 alert

Complaints

This profile includes complaints for Peculiar People Holistic LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Peculiar People Holistic LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 109 total complaints in the last 3 years.
    • 41 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/18/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello,I purchased a cleanse from Peculiar-People-Holistic on March 5th, 2025 and have emailed them 9 times as there is no contact number for them, I sent them 2 messages on Instagram as well with no response. I never received my items and am requesting my $98.69 be refunded. I have read several reviews after the fact that this is common with this company, and they should be shut down! Terrible customer service.

    • Initial Complaint

      Date:04/09/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a product. Was not satisfied. Send at least three request by email to cancel the subscription. This company keeps trying to debit my account. I have to keep my card locked. This company tried every 2 to 3 days. I have ask to cancel but it keeps happening.

    • Initial Complaint

      Date:03/03/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of Transaction: 2 Jan 2025 Amount: $154.89 I ordered and paid for 8 bottles of Colon Cleanse and received 6 bottles. I sent several emails requesting my 2 additional bottles or a refund - no response. I also called and left several messages and again - no response. One of the bottles had hard sediments at the bottom which would have been very dangerous if indigested. **************** has been non existent. This has been a very disappointing and unprofessional experience. Any assistance you can provide would be greatly appreciated.

    • Initial Complaint

      Date:02/24/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      September 5 and October 26th, I received products as requested per subscription plan. Following 2nd order shipment, I attempted to cancel subscription without finding a cancellation link on website, despite the cancellation policy stating to do so. Since then, I have received 5 shipments with one on the way, despite my attempts to contact them through their contact us page, responding to their emails informing me of another shipment, requesting my subscription be cancelled, calling their customer service number and leaving a voicemail, calling about additional phone number provided by my bank, and physically returning product to sender. I am unable to cancel these transactions through my bank without having to cancel my debit card (which would disrupt many of my bill payments to other companies). I am hopeful you will be able to engage with this company, as I have been met with deaf ears to my requests.

    • Initial Complaint

      Date:02/17/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order (#*****) for this product and after using it, I followed the instructions to cancel the ongoing subscription so I would not receive anymore. Well, next thing I know I get billed for another one and they sent me a second bottle (order #*****). Again, I reply to the email that is right in the receipt from the order and let them know I do not want this product any longer and to cancel and stop charging me. Well, a 3rd bottle gets deliver and I was charged yet again (order #*****). I send another email telling them I do not want these and I will send them back, I just want my money back for the last 2. They have yet to respond to any of my emails and they continue charging my card.

    • Initial Complaint

      Date:02/15/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered early December 2024. Money spent $50.49 Order confirmed January 2nd (1 month later)Arrived January 13th Ordered 2 colon cleanse bottles from peculiar people holistic. Only received 1 in the packaging. Took photos before & after opening the packaging because I knew I ordered 2 and I could only feel 1 in the packaging. Contacted the company with pictures January 14th. Contacted the company February 14th both by email. Called the company but the phone doesnt work atleast 5 times.

    • Initial Complaint

      Date:02/11/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered product from this business and I didn't receive anything not even a an email of why my merchandise has yet to be processed to being delivered or just a complete email saying there might be a backorder issue or product issue. The only email I have received is the one with my order number and what I purchased. I have contacted and even email this company a bunch of times but no answer. I would like a refund please and thank you.

      Customer Answer

      Date: 02/11/2025

      This is the page and the address anytime I click on it this pops up. I originally got this information from the ad on Instagram and this is how I came to the website through it on Instagram ads. If that helps with anything. 

    • Initial Complaint

      Date:01/31/2025

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I made a purchase on December 28th 2024 it's been over a month reached out to them no response. Happy colon cleanse order #*****

      Customer Answer

      Date: 02/26/2025

      Hello, l have received my order.  Thanks for your help and concerns regarding this matter

    • Initial Complaint

      Date:01/30/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On October of 2024 I placed an order with Peculiar People Holistic for the following:1 Day (Happy Colon) Cleanser 2 Additionally, I signed up for a monthly recurring subscription for the above mentioned product. Initially, the product arrived several weeks late. Upon using the item, I was quite dissatisfied with its potency. However, I decided to keep my existing subscription and give the company another chance, waiting to see the results of my 2nd product shipment. I was dissatisfied with my second shipment as well. Specifically, product reviews state that users would experience significant bowel movements, as this is a Colon Cleansing product. Although the second shipment did arrive on time, I did not experience a significant change in my bowel movement. As per the products listed instructions, I took an additional bottle the follow day, as the bottle of colon cleanse I drank the just the day prior yielded no results. Im not asking for any money back, as i used the product. Im simply asking to ****** my subscription. Ive attempted to call the customer service number listed on the website several times, ************, and a recording comes on stating that the Google Voice customer is not available. I called again today, 1/30/25, and I received a message stating that the ******* number you dialed is out of service.Additionally, Ive sent multiple emails to ********************************** kindly requesting cancellation of my subscription, but to no avail. The fact that there seems to not be a working number available associated with the company, coupled with no response to my multiple emails, raises reasonable suspicion on the validity of this company. My aim is to ****** my subscription with this company.

    • Initial Complaint

      Date:01/30/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed an order with them on October 12th 3024 . A few days later I checked the status of my order and said it was ready to ship . It has remained in that ready to ship status until this day. Its January 29th. I have contacted the company several times over the past few months . At first they kept sending me a email saying they see my order has been delivered and asked me to confirm . I wrote back that it wasnt several times and now they just ignore my emails all together.

    Peculiar People Holistic LLC is NOT a BBB Accredited Business.

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