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Complaint Details
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Initial Complaint
12/31/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I was contacted by Knight for a "business loan" disguised as a purchase of business deposits. Representatives from Knight lead me to believe it was a monthly payment , which is lie. They take the money out of your account daily. There were days they took payments out twice a day. I attempted to contact them regarding the issue, and was ignored, then passed off to someone who told me they couldn't resolve the issue. I started an arbitration proceeding in *******, per the Agreement. Then, I started getting emails from emails labeled ******************* i responded multiple times to the emails, with NO response, When I sent back all of the emails I sent this fake ************ and **** Knight, who has represented he is an attorney, yet I can't find evidence of that. This firm is a scammer.
Business response
02/01/2024
Hello,
It seems the product was misrepresented to *************** by a third party broker. Our in house Legal team has made contact with *************** and is working with her directly to resolve this matter.
Initial Complaint
12/26/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Between November 29 - December 2 I purchased ******* shares of COSM stock from Fidelity web site. Fidelity displayed in my Rollover *** account I had ******* with a Average Cost Basis of $0.54 per share. On December 15, after regular trading hours, COSM did a reverse stock split of 25:1. When I looked in my Fidelity account on the morning of December 16 I saw I had ***** shares of COSM with an Average Cost Basis of $11.00 per share. During the trading day of December 16, the price of COSM reached over $23 per share. Wanting to break even, I closed my position and sold ******* shares for $11.00. It wasn't until the end of the trading day that I reconciled my account and noticed my average cost was above $13 per share. I contacted Fidelity and spoke with a ************************* and ***************************** and informed them of the price discrepancy. Both stated that they would not help me because my trading strategy was based on selling at my Average Cost Basis. I informed them I had also traded COSM on my ETrade account and sold for $20 and $23 during the run up and would have waited to sell in my Fidelity account too. I request Fidelity make me whole and credit my account $5,752.Business response
01/12/2023
This Complaint appears to have been filed against the wrong company. The services mentioned in the Complaint are not related to the services provided by Knight Capital Funding, which is a Merchant Cash Advance ("MCA") company. Knight Capital does not sell or broker stocks. Knight Capital has nothing to do with Fidelity. I am unable to respond substantively to the Complaint because it has nothing to do with Knight Capital.
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.