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Business Profile

Educational Consultant

Edu First, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Educational Consultant.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/16/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    EDU FIRST has called me over 15 times in the last 5 hours. *** already told the receptionist that I wanted my number on the no call list and I still get random numbers calling me. I dont want education, If theres any way to block this company from calling, Id love to have it done. The photo added is the amount of calls Ive gotten before 9 o clock. 2/16/23

  • Initial Complaint

    Date:01/23/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    At 10:32 am this company out of no where started calling me. I answered and said I didn't sign up for this, please put me on your no call list. They have called me 47 times today. All from different numbers so I can not block them from calling. Even if I was interested in whatever they are selling, I would never go with someone who calls this much. 47 times!!! In less then 8 hours. How is this legal?

  • Initial Complaint

    Date:01/12/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    For the Love of God please make the calls stop!! This is ridiculous!! The staff calling are rude and inconsiderate they don't listen to what your saying and repeatedly call and call and call !! Add both of my phone numbers to the DO NOT CALL Registry please!; Even the kids are b***** that they can't sleep! This has to stop immediately please!! ************ cell number ************ house number I am asking that both numbers be put on the DO NOT CALL Registry please!!!

  • Initial Complaint

    Date:10/28/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company calls me from different phone numbers with the same area code as me (presumably to get me to answer what I think is a local call). When I answer, it's a robot asking if I can hear her ok and then the bot proceeds with a sales pitch. I DO NOT WISH TO BE CONTACTED BY THIS COMPANY OR ANY OF IT'S SUBSIDIARIES. Please for the sake of sanity and peace, have this company stop contacting me.

  • Initial Complaint

    Date:09/23/2022

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have repeatedly to stop calling, and the calls continue all day from different numbers.

  • Initial Complaint

    Date:09/17/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people have called me numerous times from different phone numbers. I believe they phished my information from Zip Recruiter.com. They call several times a day from different numbers and different people have been calling asking me for my personal information. They ask me if I'm interested in a job and, in the end, will tell me to go to a website to look for jobs. They have also attempted luring me into pursuing an advanced college degree. I am on the Do Not Call list and really don't need people telling me to go a website to look for jobs when I can do that on my own. Cease and desist.

    Business Response

    Date: 09/19/2022

    EDU First is committed to providing a quality, complementary matching service to prospective jobseekers and students as well as compliant, call-verified leads to accredited educational institutions throughout *****************. EDU First exclusively acquires prospective jobseekers' and students contact information through sources that use TrustedForm and are compliant with all Federal, State, and Local laws. TrustedForm is a third-party company that verifies that the prospective student did opt-in to be contacted by our company. 

    I have confirmed today with ************* that your number has been placed on our Do Not Call list. You will not be contacted by us going forward. On behalf of EDU First, I apologize for the inconvenience. 

    EDU First receives its customer information from legally compliant, external companies who serve as lead vendors. There is a possibility that those lead vendors may distribute your information to other companies aside from EDU First. Because you were placed on EDU Firsts internal Do Not Call List, I can guarantee that you will no longer receive communication from EDU First. If you continue to receive unwanted calls, please keep in mind that those calls may be coming from another company who received your information through the same external lead vendor. You will need to communicate with that company or companies directly in order to place yourself on their Do Not Call List. 

    Customer Answer

    Date: 09/19/2022

     
    Complaint: 18038990

    I am [partially] rejecting this response because: I did not receive these scam and spam calls and emails before posting my resume on Zip Recruiter.

    Incidentally, since filing my complaint with the BBB and deleting my account on Zip Recruiter, the calls and emails have nearly stopped. 

    Zip Recruiter should NOT be giving out anyone's information to any "vendor." All people who are posting their resumes to the website want are jobs, not to be scammed and spammed. To be honest, I wish I could do the same to Zip Recruiter's CEO to see how he feels. I've lost valuable time getting a job because of those unwanted calls and emails. "Thanks" a lot.

    The BBB can close my case. I just want the public to be fully aware of what they're getting into when they post their resume on Zip Recruiter.

    Sincerely,

    *******************************

    Business Response

    Date: 09/28/2022

    Please be advised that in response to your September 17, 2022 request, we have confirmed that your phone number was added to our internal Do Not Call list on September 19, 2022. We also confirmed that we have not placed any additional calls to your phone number since being placed on our DNC list. Additionally, EDU First is not affiliated with Zip Recruiter, and we are unable to control the actions of third parties.

  • Initial Complaint

    Date:08/29/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have received numerous calls different numbers and different people which I have informed several times im not interested as well as blocked them and the calls just keep coming daily different numbers as well as people.

    Business Response

    Date: 08/30/2022

    I have confirmed today with ************* that your number has been placed on our Do Not Call list. You will not be contacted by us going forward. On behalf of EDU First, I apologize for the inconvenience. 

  • Initial Complaint

    Date:08/26/2022

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    EDU First calls multiple times a day. I am retired. I have never been to their or any other job search website. I have blocked their number but they leave at least 3 pre recorded voicemails per day.I am registered on every Do Not Call list and have been for years. It is illegal for them to be harassing me and calling multiple times per day.

    Business Response

    Date: 08/30/2022

    I have confirmed today with ************* that your number has been placed on our Do Not Call list. You will not be contacted by ** going forward. On behalf of EDU First, I apologize for the inconvenience. 

    Customer Answer

    Date: 08/30/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************************

  • Initial Complaint

    Date:08/19/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Every single day, multiple times a day I receive calls from a recorded line from ******* from edu first. *** asked to be placed on the do not call list but im still getting these calls. This is terrible because i am awaiting an important call but these people wont stop contacting me.

    Business Response

    Date: 08/23/2022

    I have confirmed today with ************* that your number has been placed on our Do Not Call list. You will not be contacted by ** going forward. On behalf of EDU First, I apologize for the inconvenience and assure you that your situation has been taken seriously. 

Edu First, LLC is NOT a BBB Accredited Business.

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