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Find a Location

Recovery Unplugged has 1 locations, listed below.

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    Business ProfileforRecovery Unplugged

    Drug Addiction Treatment
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/29/2015

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Recovery Unplugged is a Drug Addiction Treatment center.

    Business Details

    Location of This Business
    915 Middle River Dr STE 114, Fort Lauderdale, FL 33304-3586
    BBB File Opened:
    4/28/2015
    Years in Business:
    10
    Business Started:
    9/19/2013
    Business Incorporated:
    2/25/2013
    Accredited Since:
    4/29/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Map to Health LLC
    • Harmony Recovery Center
    Business Management
    • Mr. Marshall Geisser, Managing Member
    • Mr. Andrew J Sossin, Managing Member
    Contact Information

    Principal

    • Mr. Andrew J Sossin, Managing Member

    Customer Contact

    • Mr. Marshall Geisser, Managing Member
    • Mr. Andrew J Sossin, Managing Member
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/14/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On January 8th 2023 I gave my insurance information to a representative of Recovery Unplugged. They told me that my deductible was already met and that my insurance had approved me to complete an addiction program with Recovery Unplugged in ****** **. So they had me scheduled to get there around January 11th 2023. I was taking a bus so it was approximately. She had me buy the bus ticket $228.00 and I had to take an Uber from my house to the bus station in ******* ** it was approximately $65.00 the bus ride was scheduled to be 26 hours it ended up being a few hours longer. The only food that was available is in the bus stations and 1 gas *************** got 1 sandwich and 3 drinks, and a fruit cup $37.00. The reason I tell you about those cost was because after I had arrived at the facility on January 11th or 12th 2023. They did an intake but because it was late they said the office people wouldn't be in until the 13th or 14th to tell me exactly how long the program was etc. When I finally realized that they never spoke with my insurance company and that I wasn't covered they told me that my insurance would Not cover me at that location! So they had me waste money that I didn't have to waste. I was stabbed on August 6th 2022 and was on life support for about 14 days.i was in the hospital about a month. I still wasn't able to work up to that point. That's money that would never have been spent. Also I wouldn't have been at the Bus Station in ******* where I was robbed/attempted to be robbed. I broke my hand. I have an ER bill from my trip to ****** the bill was around 7k my insurance covered all of it except $789.00. So they lied to me which incurred $1119.00. So I ended back on a bus to ********* where I completed my treatment program. It's crazy to me that a company that charges well over 1k a day for treatment runs their program which is life and death for people suffering from addiction so recklessly. I'd like to be refunded my listed losses
    Read More

    Customer Reviews

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