Complaints
This profile includes complaints for WriteAPrisoner.com, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 117 total complaints in the last 3 years.
- 28 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:06/12/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Complaint: 23461643
I am rejecting this response because:
WriteAPrisoner.com claimed they attached three documents as evidence:
A certified mail receipt and tracking info,
An envelope postmarked May 21, 2025, and
A signed and dated letter from Mr. Tyler Woodward confirming his request for a profile.
However, none of these documents were actually attached or made available in the BBB portal. I cannot evaluate the validity of their claims without seeing the alleged signed letter from Mr. Woodward.
Furthermore, I believe the letter they claim to have received was either forged or submitted without Tyler’s full awareness or consent. He has made it clear that he did not authorize the profile and that it was created without his permission.
I request that WriteAPrisoner be required to produce the original documents they referenced, and I maintain that this profile was created improperly and against Tyler’s expressed wishes.
Sincerely,
Rita Litynski
Business Response
Date: 06/16/2025
6/16/25
Rita Litynsky for Tyler Woodward #345376
COMPLAINT NUMBER: 23461643
Hello,
Thank you for contacting us regarding Mr. Tyler Woodward, an
inmate in the Arizona Department of Corrections (DOC #345376), and the recent
inquiries related to his profile on our website submitted by Ms. Rita Litynski.
Upon reviewing our records, we can confirm that Ms. Rita Woodward
(listed in our system under the username and complainant name of Rita Litynski)
contacted us prior to the creation of Mr. Woodward’s pen-pal profile to inform
us that he did not wish to proceed with the submission. Please note that Ms.
Woodward was neither the profile submitter nor the payer associated with Mr.
Woodward’s listing.
In light of continued inquiries, we sent a certified letter
directly to Mr. Woodward on May 6, 2025 (USPS Tracking #: 9589 0710 5270 1995
7047 10), requesting written confirmation of his intent to post a profile.
We subsequently received a response from Mr. Woodward, postmarked
May 21, 2025. The letter, submitted via DOC institution inmate mail envelope,
stated his desire to have his profile posted on our website.
Accordingly, Mr. Woodward’s profile was published on May 27, 2025,
and a welcome packet was mailed to him on May 30, 2025.
As of June 14, 2025, we have not received any correspondence from
Mr. Woodward requesting the removal of his profile.
For your reference, we have attached the following documentation:
Copy of the USPS Certified Mail Receipt, signed and returned
tracking receipt (1)
Envelope postmarked May 21, 2025, from Mr. Woodward (2)
Signed and dated letter from Mr. Woodward confirming his request
to post a profile (3)
We appreciate your assistance in this matter.
Sincerely,
The Staff at WriteAPrisoner.comBusiness Response
Date: 06/17/2025
6/17/25
Rita Litynsky for Tyler Woodward #345376
COMPLAINT NUMBER: 23461643
Hello,
Thank you for contacting us regarding a further inquiry from Ms. Rita
Woodward. In researching the complaint response, all documents were included in our last reply.
Mr. Woodward is welcome to remove his profile at any time;
however, we have received no indication from him that he wishes to do so.
Sincerely,
The Staff at WriteAPrisoner.comInitial Complaint
Date:04/09/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My name is ******** A. ***** and the reason for which I&#**;m writing today is because at the end of November 2024 I sent a brochure and ad to my family at which time they got a $65 money order and sent it to Write A Prisoner ********************************** In the brochure they asked that I wait 6-8 weeks from the time they received payment until they put up my profile and sent me a printout. However, it is now going on 4 months since my family sent them my profile and I still have not heard anything back nor have I received my money back.Business Response
Date: 04/11/2025
4/11/25
******** ***** R5661
PO Box 1000
****** IL 62259
COMPLAINT NUMBER: 23180945
To Whom It May Concern,
Thank you for providing the inquiry into Mr. ****** account. Upon review of our records,we see we received everything required for posting in the third week of December 2024. The page was scanned into processing on December 23, 2024.
As per the brochure and application we do request six to eight weeks to post all pages and Mr. ****** page was posted on January 18, 2025, well within our requested time frame.
The welcome packet was mailed to Mr. ***** at the address given on January 28, 2025, and we have had no mail returned or rejected.
We do not show that we have heard from Mr. ***** or any family member directly regarding any issue.
We are attaching a copy of the profile with dates showing the start and end for the profile and will also mail another copy to the client directly.
Thank you for your attention to this matter.
Sincerely,
The Staff at WriteAPrisoner.com
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