Business ProfileforDoral Soccer Land Park USA LLC

1/20/24 $1,508.49 I am disgusted by how they treat their customers and how they ROB their customers. My package cost $749 plus taxes: $801.43. I paid a deposit of $400.71. So my balance for package was $400.71 plus the cleaning fee of $150.00 - Its a total of $550.71. Which I have in text message that she confirmed that information and price. When you add the food I order (which I have the detailed receipt)- $92.00 for tequenos, $42 for chicken nuggets, $190 for pizza, and $32 for bottles of waters. Which to be honest they made an extra portion of chicken nuggets by mistake and manager added it to my bill and said I had to pay. Which I don't think its my fault when 3 days prior I sent her my order of the food I wanted to order per her instruction. That's a company error and I should not have had to pay the $7 extra. Anyways going back everything that I consumed is a total just in consumption of: $356.00 plus 7% taxes: $380.92 plus 20% - $71.20 = $452.12. If you add $550.71 + $452.12 = $1,002.83. I was charged $104.95 more because I paid 20% service fee off total of everything which is unethical and total robbery. Just in service fee 20% I was charged $176.10 from a consumption of $356.00. After reviewing everything I actually drove back since I was around the corner. When I mention this to the lady who assisted us which her name I believe was ******, she said Oh the manager said it's done and there is nothing to fix. I said can you please call her. She said the manager said she didnt want to be bothered or called anymore. RUDE! I want my money back for not only cleaning the location because I had to clean everything left from the prior party and I also cleaned up after my own party; but from the overcharge of 20% service fee and the $7.00 for the extra chicken nuggets that was made in error by them. I do not accept paying more than what I consumed or used. Please help me with this as the location has refused to help me. If you need further information let me know