ComplaintsforInspire Uplift LLC

• Initial Complaint

  08/24/2024

  Complaint Type:

  Billing Issues

  Status:

  Unresolved

  More info

  Subject: Complaint against Inspire Uplift LLC - Non-payment to Sellers Dear Better Business Bureau,I am writing to file a complaint against Inspire Uplift LLC, an online marketplace, for failing to pay me and possibly other sellers for our services. Despite numerous attempts to contact them, I have not received my payment for almost 6 months.Details of my complaint:- Company Name: Inspire Uplift LLC - Nature of Complaint: Non-payment to sellers - Amount: approximately 500$I have tried to resolve this issue by contacting Inspire Uplift LLC multiple times, but they have failed to provide a clear timeframe for payment or any resolution. As a result, I am seeking assistance from the Better Business Bureau to help me recover my funds.I would appreciate any help or guidance you can provide in resolving this matter.

  Business response

  08/30/2024

  Hi ********************************,

  Thanks for reaching out to us. We would first want to express our heartfelt regret for the delay in processing your payment. We are deeply sorry for any inconvenience this delay may have caused, and we understand how crucial it is for you to receive your money as quickly as possible.

  You may be confident that our first priority is to resolve this issue. Our team is working very hard to find a solution and prioritize receiving your payment. We are closely analyzing the situation to ensure a prompt and efficient handling of your payment. We want to assure you that your outstanding payment will be accepted shortly. Providing you with the best service possible is our commitment, and your happiness remains our primary priority. 

  
  

  Customer response

  08/30/2024

  this is not satisfactory reply, I still not received the money yet, it's is almost 6 months have passed.

  Customer response

  09/03/2024

   
  Complaint: 22191052
  
  I am rejecting this response because:

  this is not satisfactory reply, I still not received the money yet, it's is almost 6 months have passed.
  
  Sincerely,
  
  Digital Shop Deep Digital Shop Deep

  Business response

  09/09/2024

  Hi ********************************,

  Thanks for reaching out to us. We want to start by sincerely apologizing for the wait in processing your payment. We recognize how important it is for you to get your money as soon as possible, and we sincerely apologize for any inconvenience this delay may have caused.

  Please rest assured that addressing this issue is our top priority. Our staff is hard at work finding a solution and giving your payment top priority. We are carefully examining the circumstances to make sure that your payment is handled quickly and effectively.

  We would like to guarantee that your pending payment will be approved soon. We're dedicated to giving you the best service we can, and your satisfaction is still our top concern.

  
  

  Customer response

  09/09/2024

  not satisfied, this is copy paste reply, need the money they are completely scamming with their sellers and holding payments since long time.

  Customer response

  09/09/2024

   
  Complaint: 22191052
  
  I am rejecting this response because:

  not satisfied, this is copy paste reply, need the money they are completely scamming with their sellers and holding payments since long time.
  
  Sincerely,
  
  Digital Shop Deep Digital Shop Deep

• Initial Complaint

  08/17/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  Hi,I'm writing to report a serious issue on Inspire Uplift marketplace (inspireuplift.com). Payments have been withheld from sellers, including myself, for over six months. I'm still waiting for my payment from 5-6 months ago.Sellers demanding their funds are being banned, and many others have been banned without reason, with their funds still withheld. There's no clear payment policy or timeline.I'm in a panic situation, having lost time, money, and suffered depression due to the withholding of my funds. If they want to banned me too then no issue but first send me my payments.I urge you to help me recover my funds and assist the other affected sellers. Inspire Uplift's actions are a serious matter, and I request your prompt attention to this scam.

• Initial Complaint

  08/11/2024

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  On November 23, 2023, Inspire Uplift Marketplace suddenly and without any prior notice or explanation, closed all of our company accounts, which led to severe financial losses and disruption of our business operations. Despite multiple attempts to resolve the issue through direct communication, including over 30 emails sent to their support and appeals team, we have not received any response or clarification regarding the suspension of our accounts and the retention of $14,000 of our funds.Business Name: Inspire Uplift Marketplace Account Email Addresses Affected:************************** ************************** ******************* *********************** ************************* ********************* Issue:We are officially registered companies based in ******, ******, operating physical and digital product stores on the Inspire Uplift Marketplace. On November 23, 2023, without any prior communication or warning, all our accounts were abruptly closed. This sudden action resulted in the loss of over $14,000 in profits and has caused significant disruptions to our operations.We have invested over ******* in purchasing copyrights and acquiring test banks for our digital store, "Exam Solutions," and ****** in purchasing coins for our physical products store, "Mavelles," with all goods sent to our warehouse in the ***. Our dedicated team has worked diligently to comply with all platform policies and resolve any issues raised by the marketplace, including payment delays of up to three months.Despite our full cooperation, Inspire Uplift has not provided any explanation for the suspension of our accounts or the withholding of our funds. Our numerous attempts to seek clarification and resolve the matter through emails and requests for a meeting have gone unanswered.Resolution Sought:We are seeking the immediate return of our $14,000 in funds that are currently being withheld by Inspire Uplift Marketplace

• Initial Complaint

  08/09/2024

  Complaint Type:

  Billing Issues

  Status:

  Unresolved

  More info

  I request withdrawn money 3 month ago and still nothing. Send lots of email and keep getting the same bot answer. This company is totally scam and im filling my case to the court!

  Business response

  08/17/2024

  Hi ***** P,

  Thanks for reaching out to us. We deeply apologize for the wait on your payout inquiry. We acknowledge the urgency with which you must receive your funds and apologize for any inconvenience this may have caused.
  Rest assured that the appropriate department is currently reviewing your request. To guarantee that your inquiry is handled as soon as possible, we are giving it top priority. We are making every effort to speed up the payout process while our team works hard to handle the large volume of requests we have been receiving.

  We appreciate your understanding and patience. Your request will be granted shortly. Please do not hesitate to contact us if you require any additional help or if you have any more questions.
  
  

  
  

  Customer response

  08/19/2024

   
  Complaint: 22117689
  
  I am rejecting this response because:
  

   

  Im getting the same message each time when Im asking for withdrawal the money, each tike from last 3 months!

  I have another 8 unfulfilled orders becouse simply Im scare to send them since I'm not getting pay from 3 MOTHS! 

  
  Pawel P

  Business response

  08/27/2024

  Hi ***** P,

  Thanks for reaching out to us. We apologize for the delay in processing your payout inquiry. We understand the urgency with which you need your funds and deeply regret any inconvenience this may have caused.Please rest assured that your request is being reviewed by the appropriate department and has been given top priority. Our team is making every effort to expedite the payout process, despite the high volume of requests we are currently handling.

  Addressing this issue is our highest priority. Our staff is diligently working to resolve the situation and ensure that your payment is processed as quickly and efficiently as possible. We are thoroughly reviewing all circumstances to make sure there are no further delays.We guarantee that your pending payment will be approved soon. We are committed to providing you with the best service possible, and your satisfaction remains our top concern. Thank you for your patience and understanding during this time.

  
  

  Customer response

  08/27/2024

   
  Complaint: 22117689
  
  I am rejecting this response because:
  

   

  Stop sending this AI answer and do finaly payout! Ill report you for collection!
  
  Pawel P

• Initial Complaint

  08/05/2024

  Complaint Type:

  Billing Issues

  Status:

  Unresolved

  More info

  Avoid InspireUplift Ive been waiting for six months for payment from InspireUplift, but despite numerous attempts to reach out, owner ***** hasn't responded, and the seller support team just gives vague, repetitive answers. I've spoken with various sellers from the **, **, and ******, and they all face the same issue. Its concerning to see Russian sellers on a US marketplace, especially given the **** trade restrictions and sanctions against Russia. Dont waste your hard-earned money on this platformIve lost over $2,000.

  Business response

  08/13/2024

  Hi Dicro Delights,

  Thanks for reaching out to us. We deeply apologize for the wait on your payout inquiry. We acknowledge the urgency with which you must receive your funds and apologize for any inconvenience this may have caused.Rest assured that the appropriate department is currently reviewing your request. To guarantee that your inquiry is handled as soon as possible, we are giving it top priority. We are making every effort to speed up the payout process while our team works hard to handle the large volume of requests we have been receiving.We appreciate your understanding and patience. Your request will be granted soon.

  Please do not hesitate to contact us if you require any additional help or if you have any concerns.

  Customer response

  08/13/2024

  I have opened a case with a local lawyer because I still haven't received payments for my accounts. This is the same copy-paste reply Ive received 100 times in my email. The main point I discussed with the lawyer was about Russians working with the USA.

  Customer response

  08/13/2024

   
  Complaint: 22092541
  
  I am rejecting this response because:
  

  I have opened a case with a local lawyer because I still haven't received payments for my accounts. This is the same copy-paste reply Ive received 100 times in my email. The main point I discussed with the lawyer was about Russians working with the USA.

  
  Sincerely,
  
  Dicro Delights

  Customer response

  08/19/2024

  When I requested my own funds, they banned my account, stole my products, and relisted them under their own store called "Brainy Books." This is a fraudulent **************** I demand that this company be banned, and the site permanently shut down.

• Initial Complaint

  07/31/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  I purchased a book. After purchase I was sent an email that it was an ebook not a physical book. Nowhere on the listing did it say digital. I cant use ebooks due to eye strain and migraines. They wont refund even though it was not stated it was a digital copy and it was listed with all the books.

  Business response

  08/08/2024

  Hi *********************************,

  We hope you are doing great. Thank you so much for placing your first order with us. At Inspire Uplift Marketplace, we celebrate the act of discovery. We work with small businesses and independent creators from all over the world to share their products with you.We've refunded the full amount of your order because it was created by the seller on his own side. Please allow 3-5 business days for the reimbursement to be credited back to the original form of payment used for the purchase.

  
  

• Initial Complaint

  07/26/2024

  Complaint Type:

  Billing Issues

  Status:

  Unresolved

  More info

  I'm a seller at the plateform they never pays the seller evem after 3 months it's not just me all the sellers are fed up with them

  Business response

  08/02/2024

  Hi ***************************,

  Thanks for reaching out to us. We are really sorry for any trouble this delay has caused. We are dedicated to making sure the process runs smoothly because we recognize how crucial it is for you to receive your funds on time.Please rest assured that we are giving the transfer of pending payments top priority and that we will work hard to process them as quickly as we can.We appreciate your understanding and patience.

  Customer response

  08/12/2024

   
  Complaint: 22047195
  
  I am rejecting this response because:

  they're keep saying this same things for 3 months it could be 15 days ok we understand but been 3 months you should change the payment policy or make payment on time for us to work smoothly or tell us directly to leave the platform i have 3 withdrawals in pending and you guys just sending bot generated responses from Ai 100% not accepted 
  
  Sincerely,
  
  ***************************

  Business response

  08/22/2024

  Hi ***************************,

  Thanks for reaching out to us. We are really sorry for any trouble this delay has caused. We are dedicated to making sure the process runs smoothly because we recognize how crucial it is for you to receive your funds on time.Please rest assured that we are giving the transfer of pending payments top priority and that we will work hard to process them as quickly as we can.We appreciate your understanding and patience.

  
  

  Customer response

  08/22/2024

   
  Complaint: 22047195
  
  I am rejecting this response because: this is a bot generated message and they send it all the time how can they not manage payment within 3 months ? isn't it feel like they are scamming other than that they keep their high margin already like 30$ on 200$ and give us 170$ why we should wait months and months if they stopped 100 withdrawals which are equal to 100$ each for example and put in monthly yield on usdt or something they are earning profits from our money it's like double Tripple game for them so just clear my 3 withdrawals and let me know if you can pay within 15 days I'll work or else I'll delete my store more likely scam market place now I'll say
  
  Sincerely,
  
  ***************************

• Initial Complaint

  07/23/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Inspire Uplift has not paid out seller funds owed for 4 + months . I have emailed repeatedly to the seller help email address and receive the same reply telling me to wait week after week after week . I call their number and they don't respond at all, they give me automated emails stating they are working on my request. Eventually they simply totally stop replying to my emails . I am 100's of dollars out of pocket for sold and received items months ago . I am Afraid this company is collapsing my small business. Thanks for any help , please pay as soon as possible.

  Business response

  07/25/2024

  Hi *********************,

  Thanks for reaching out to us. We apologize for the delay regarding your payout inquiry. Our team is working diligently to expedite the payout process. Please rest assured that your payout inquiry is already under review by the relevant department and will be approved on a priority basis.

  Thank you for your patience and understanding.

  
  

  Customer response

  07/29/2024

   
  Complaint: 22028991
  
  I am rejecting this response because:

  This is not the first time getting this response.

  You always automatically send such a reply for the past 3 months. That shows you are not going to release our payouts, this is ridiculous. It's a serious crime.

  We invested a lot to fulfill customers orders and you don't to you release our money when we make withdrawals.
  
  Sincerely,
  
  *********************

  Business response

  08/08/2024

  Hi *********************,

  Thanks for reaching out to us. We apologize for the wait time in responding to your request regarding the withdrawal. Due to the large number of withdrawal requests that our staff is currently processing, there may be delays in the processing timeframe. We sincerely apologize for any inconvenience this has caused you.

  You may be assured that we are making every effort to speed up the payout process so that your requests are fulfilled as soon as possible.

  
  

• Initial Complaint

  07/20/2024

  Complaint Type:

  Product Issues

  Status:

  Unresolved

  More info

  sell my products in this marketplace they not pay my money its 5 months and never got paid it's a big scam.Email ID of my store is **************************

  Business response

  07/24/2024

  Hi Moutreib Said,

  Thanks for reaching out to us. We apologize for the wait time in responding to your request regarding the withdrawal. Due to the large number of withdrawal requests that our staff is currently processing, there may be delays in the processing timeframe. We sincerely apologize for any inconvenience this has caused you.You may be assured that we are making every effort to speed up the payout process so that your requests are fulfilled as soon as possible.

  Customer response

  07/24/2024

   
  Complaint: 22018512
  
  I am rejecting this response because: its 120 days and igot the same reply all you have to do is send my money and dont be a scamer
  
  Sincerely,
  
  Moutreib Said

  Business response

  08/02/2024

  Hi Moutreib Said,

  Thanks for reaching out to us. We deeply regret for the wait on your payout inquiry. We acknowledge the urgency with which you must receive your funds and apologize for any inconvenience this may have caused.Rest assured that the appropriate department is currently reviewing your request. To guarantee that your inquiry is handled as soon as possible, we are giving it top priority. We are making every effort to speed up the payout process while our team works hard to handle the large volume of requests we have been receiving.
  

  
  

  Customer response

  08/02/2024

   
  Complaint: 22018512
  
  I am rejecting this response because: 
  they keep saying the same thing for 5 months ago and nothing change .all i'm asking for is my money so all you have to do is sending it and stop repeat this words to me
  Sincerely,
  
  Moutreib Said

• Initial Complaint

  07/15/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unresolved

  More info

  Its 4 months and still not get paid for my products isold in this platform they take my money and my effort its a scam when contact support always asking me to wait

  Customer response

  07/15/2024

  Here its my store email in inspireuplift

  ***************************************

  Business response

  07/24/2024

  Hi ***************************,

  We want to start by sincerely apologizing for the wait in processing your payment. We recognize how important it is for you to get your money as soon as possible, and we sincerely apologize for any inconvenience this delay may have caused.Our staff is hard at work finding a solution and giving your payment top priority. We are carefully examining the circumstances to make sure that your payment is handled quickly and effectively. We would like to guarantee that your payment will be accepted shortly. We're dedicated to giving you the best service we can, and your satisfaction is still our top concern.

   

  
  

  Customer response

  07/24/2024

   
  Complaint: 21989425
  
  I am rejecting this response because:
  
  Sincerely,
  
  ***************************. 

  You say the same thing 4 months ago and nothing happen all you have to do is send my money its almost 4 months that not good.its my products money and iwant to get paid 

  Business response

  08/02/2024

  Hi ***************************,

  Thanks for reaching out to us. We apologize for the delay and want to inform you that we have already forwarded your payout inquiry to the relevant department. Our team is working diligently to expedite the payout process. Please do not worry; your pending payouts will be approved as quickly as possible.
  

  Customer response

  08/02/2024

   
  Complaint: 21989425
  
  I am rejecting this response because: they always say the same words 4 months ago and no money sent to me
  
  Sincerely,
  
  ***************************

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