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Business Profile

Printing Broker

Printit4less.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/14/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    THE SEEN ME THE WRONG ORDER THE WILL NOT LIT ME SPEAK TO A SUPERVISOR THE WILL NOT GIVE ME A REFUND

    Business Response

    Date: 01/23/2025

    Client placed an order on 1/6/25. Due to shipping error the client received a wrong item. Client then placed a 2nd order which was processed & shipped out, ***** tracking 414518157152.
    We did issue a FULL REFUND of the 1st order.
    This is a regular client who have purchased from us over 6 time going back to 2023.
    We did reach out to make sure they have received the new order and the refund. Unfortunately they hanged up on us. 

    Customer Answer

    Date: 01/23/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***** Mix

  • Initial Complaint

    Date:06/26/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We ordered NCR printed invoices for our business. The print quality is terrible and so we want to return them. The company says we have to pay the return postage and a ***** plate fee. This is not right. I have no issue on the return postage. However, paying a plate fee on an order that is fuzzy and not good quality and in no way our fault is wrong. The wait time to get these was very long and now the invoice look terrible.

    Business Response

    Date: 07/05/2023

    I'm very sorry to hear that you are not happy with your forms. I have looked into this issue for you and have addressed it to our design team to ensure it does not occur again. I have also issued you a full refund for your order due to the inconvenience and there is no need to return the item. You should see the amount back in your account within 5-7 business days. We would greatly appreciate you revising your review and letting us know if there is anything further we can work on to provide you and all future  customers with the best possible service. 

    Customer Answer

    Date: 07/06/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    ***************************************************

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