Business ProfileforCross Country Moving Group Inc.

STAY AWAY as many have said. These people are CONS. You've heard of scam movers that up the price after your the truck is loaded. This is much worse. The initial quote was less than 3k, then it doubled to 6k, then tripled to 10k. It's a total SCAM.After we paid the non-refundable deposit, it was difficult to get ahold of anyone to find out when our things would arrive at. We were told the movers were driving our things from ******* to ************ on a Friday and would arrive on Sunday (it's a two-day drive), so we left on Friday, driving the two days up there to intercept them. They did not show up on Sunday, did not show up on Monday, did not show up on Tuesday. It was a nightmare! They finally arrived on Wednesday after we had to go without our things for three days and the head mover was rude and did not apologize.When they picked up our things, they loaded them onto a truck that was much larger than we needed because they were moving other people as well. After they drove off with our things, they reloaded them onto an 18-******* for some reason. Then they realized they didn't have anywhere to park their 18-******* at our new place, so they reloaded our things again onto a smaller truck. When they finally arrived with our things, they demanded another $550 for them having to move our things from the 18-******* onto a smaller truck when we never asked them to load our things onto an 18-******* in the first place!What was even worse about them reloading our things from one truck to another and another (and charging us more for it) is that a lot of our furniture was damaged or broken. The items in my filing cabinet were tossed around as if it had been in a tornado. I have never had this happen before in my life! On top of that, the filing cabinet was dented. This is an metal filing cabinet that was wrapped in a blanket! It was as if they deliberately went out of their way to damage it. So we basically paid them a lot of money to damage and break our things.