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Business Profile

Woodworking

Mindart Studio LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Woodworking.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/24/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've being waiting for a year for them to finish the job, I paid over $16000 for the work that it was contracted and after many times trying to get the job done, I wasn't able to get it resolve, excuse after excuse, now are demanding more money to finish the job otherwise they won't finish it, I contracted them to do a kitchen, laundry, bathrooms and closet cabinets, the total contract for everything was $22500 after paid $16050, to this date, they only installed: base cabinets in the kitchen, no doors, no draws no hardware no upper cabinets and shelves; Laundry room missing a pantry cabinet, panels, no draws, no doors and hardware; master bathroom 3 cabinets installed according to contract, no doors draws and hardware; Guest bathroom 1 cabinet installed per contract, no doors draws and hardware; Master closet, guest bedroom closet, 2 linen closets nothing has being done.The job location is different from my mailing address. There is a partner to the business her name is ***** **********, phone number: *************.I have payment records, text messages, invoices etc. If you need any information, please contact me.Thank you!******* ********** **************

    Customer Answer

    Date: 06/24/2025

    I have more pictures showing payments and job sites pictures if you need them.

    Thank you!

    Customer Answer

    Date: 06/24/2025

    Payments 

    Customer Answer

    Date: 07/02/2025

    Hi Brea, I dont understand why the complaint was dismissed, I sent everything you ask for, can you please tell me what is missing.

    Thank you!

    ******* **********

Mindart Studio LLC is NOT a BBB Accredited Business.

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