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Business Profile

Sweepstakes.com

This business is NOT BBB Accredited.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/12/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a call today from a ** area code that they said was a *************** **** #.It claimed that I owed $109.95 for a subscription that I started on 10/13/2021. for a fuel ****** did receive one months later, however at NO point was I advised that this involved a subscription to ANYTHING.My understanding was that it was a free gift ( not including **** postage) for filling out a survey.The foreign sounding accent ( with a very American sounding name is threatening my credit report.This is a total scam!Help.

  • Initial Complaint

    Date:02/09/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was incorrectly charged on my credit for a services/product that I did not request or sign up to received. I disputed the charge with my credit card company and this company refused to provide a credit to the credit card company. They advised that I as the consumer needed to request the credit in writing. I did so in May 2022. Since then I have been calling, emailing and have yet to receive my refund. I have been told that the refund has been processed in form of an e-check sent to my email. I have no record of said e-check nor an email from anyone at this company. I requested that a paper check be issued to me for the amount of $64.95. To date I have not received the check. I attempted once more today to speak to a Supervisor. After 3 representatives and 1 hour and 18 minutes I was able to speak to a supervisor by the name of ******* who explained that he will need to do additional research before issuing yet another e-check. The verification process before you can speak to someone is via email. The same email. I am attempting to simply receive my refund which was fraudulently charged without my consent or approval.

Sweepstakes.com is NOT a BBB Accredited Business.

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