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Business Profile

Fitness Center

Youfit Health Clubs, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

Reviews

This profile includes reviews for Youfit Health Clubs, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Youfit Health Clubs, LLC has 86 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 50 Customer Reviews

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    Review Details

    • Lisa S

      Date: 08/01/2025

      I would leave zero stars if I could. Purchased a monthly membership for my father a few years ago-at 89 he could no longer go. He went in to cancel in person. They continue to charge my credit card for months despite our calling multiple times. We finally got the credit card company involved-they are now sending us to collections for charges that never should have been placed on our account. Predatory practices and I am very cornered for the elderly in the area who may not feel they can stand up for themselves. DO NOT join this gym unless you want to continue to pay a monthly fee long after you try to cancel.

    • Michael M

      Date: 07/09/2025

      the store was close and no one sent me a notice or call me

    • Timothy L

      Date: 07/08/2025

      Overall I do like this gym because of its close proximity to me, but since my work schedule has changed, I have needed to go in the morning at 5 am. Now twice in two weeks, I have arrived at the gym in the morning when it is supposed to open at 5 am to it not being open. How can this business practice continue? The new management is terrible here and not holding their employees accountable for not coming to work.

    • Nicole R

      Date: 07/07/2025

      Unsanitary Conditions. *** has not had cleaning supplies for members in 3 weeks. Manager refuses to address issues.

    • Christine P

      Date: 07/04/2025

      The ******************* location is horrendous. Staff uneducated/untrained on sales and offers. I visit ************* every summer to purchase a gym pass with Youfit. Inquiry on best pass for my 1 month stay was given inaccurate information. Staff member ***** stated the only option without yearly membership fee would be the weekly pass at $35+taxes which I purchased. Couple days later speak to staff Autumn who stated ***** was there is a monthly membership of $58 with no fee. I explained the omission of this option by ***** to Autumn who stated sorry can't help. Ask for management spoke with GM ****** the following morning. She was dismissive and insensitive. Basically I can't help you, not my problem. Sorry we don't give refunds. Explained not asking for a refund just an adjustment in pass as I was not provided this option. She acknowledged the error from her staff, however refused to offer any comparable solutions. Spoke with assistant manager ***** who was empathetic and understanding , however couldn't assist as the ** ****** out ranked him and her decision was final. I was then told by ***** my pass is not inclusive of classes "he thinks". So I spoke with 4 individuals with 4 different responses on offers with no positive resolution. This location is basically a ************* system. Unprofessional GM that was more concerned with hiding in her office and going home for the day then problem solving and taking accountability for inaccuracies.

    • Andres M

      Date: 06/09/2025

      You Fitness/ ABC Fitness Solutions USE PREDATORY BILLING PRACTICES I could not visit any YouFit facilities months due to knee injury and work out of State relocation. However, they didn't allow me to cancel my men have a membership even though I emailed them proof of new residence and dosct's notes. YouFit outsources memberships management with ABCFitness. They denied my cancelation requests for months. At the end, I ended up paying almost $30 monthly for 8 months, without evenbeeninFlorida

    • adrain s

      Date: 05/05/2025

      they told me it was $10 to sign up then when I went in it ended up paying $38 for the memebers i paid the $38 fee in cash. They told me they were gonna put a debit card on file but don't worry they're not gonna charge my debit card i paid tnem in cash couple days later they charge my debit card for a double payment now it's a living h*** to get my money back from this company, they're transferring me to call agents in the ***********. that don't know what's going on im in person at the gym with managers and employees who dont know whats going on and it's just a nightmare to get my money back. i'm out of pocket $80 dollars right now for a $10 month membership and that hasn't even included my annual fee. My annual fee is in 45 days from now. im so tired of gas lighting companies that use trickery on the advertisement and its not true the economy is already messed up as is people dont need companies to rip them off the owner of this company is so pathetic stealing money from ********** indivaul s his contract agreement is a scam a complete lie to steal money from people the contract agreement is pure theft and fraud a lie

    • elise d

      Date: 04/21/2025

      I have been trying to cancel for over a year now. They wont let me. I have proof I have cancelled and moved out of state as of last April. And I'm still getting charged every year. There is a law against this. This company needs to be put out of business.

    • Lindsey J

      Date: 04/20/2025

      Wish I could leave a 0 star review. Attempted to cancel membership due to a significant life change (applying for and starting school, putting a strain on my financial situation). Extreme lack of customer service. They refused to cancel. Now, YouFit has a lawyer coming after me. This company traps and exploits you. DO NOT SIGN UP!

    • Kimberly D

      Date: 03/21/2025

      Horrible it's criminal the hoops you have to go through to cancel your membership. They never answer the phone or email you back which apparently is the only way you can cancel your membership. If I have to sue trust me, I will.

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