Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Executive Tour & Travel Services Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileExecutive Tour & Travel Services Inc.

            Vacation Certificates and Vouchers

            Additional business information

            Additional Info:
            According to Executive Tour and Travel Services Inc. it does require copies of the sales script and mail piece that a company may use to promote the vacation. In addition, when known, it will terminate its relationship with any company that misrepresents the vacation package.
            See all additional business information

            Contact Information

            301 Indigo Drive

            Daytona Beach, FL 32114-1134

            Get Directions
            Visit Website
            Email this Business
            (386) 255-3393

            Customer Reviews

            1/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            38 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers discount vacation packages to individuals as well as to businesses that use them for promotional purposes. The end-user generally pays a registration fee for the vacation and a resort tour may also be required.

            Business Details

            Location of This Business
            301 Indigo Drive, Daytona Beach, FL 32114-1134
            Email this Business
            BBB File Opened:
            1/1/1996
            Years in Business:
            31
            Business Started:
            1/1/1993
            Business Started Locally:
            1/15/1995
            Business Incorporated:
            8/24/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • ETTSI
            Business Management
            • Ashley Roberts, Travel Development Direct
            Contact Information

            Principal

            • Ashley Roberts, Travel Development Direct

            Customer Contact

            • Ashley Roberts, Travel Development Direct
            • Maria Marte
            Additional Contact Information

            Fax Numbers

            • (386) 255-0900
              Primary Fax
            • (386) 255-1292
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            38 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/01/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I have reached out several times to this business about my refund and hasn't been contacted yet and it has been over 2 months now.
            Read More
            Read 37 More Complaints

            Customer Reviews

            22 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Todd C

            03/27/2024

            Don't send them your $40!! We sent in our voucher fee for an ******* cruise we received for purchasing a sunroom addition on our home. Got no contact from them after I mailed, so I called and emailed, also to no avail. Finally got through one day on the circular phone tree they had set up. Then I was scolded by the lady for calling and not following my email instructions that I never received! The lady then said they would contact us about 5 months before our trip dates we requested. Didn't hear anything as stated, so we booked our own ****** cruise. Today we finally received a call from them with only 8 weeks until our requesyed dates. I told them you snooze, you lose. Didn't even listen to what kind of c*** room they would have wanted us to go in. What a joke! Don't deal with this company!! Plan your own trip the way you want it.
            Read 21 More Customer Reviews

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.