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Business Profile

Used Car Dealers

Drive On, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/08/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to start auto liquidation to purchase a car on -7/25/2022 when I left the dealership the finance was done and complete in about 2 days after having the car roaches was all over the car and I call the dealership and complained about the riches I even sent in picture. then after 2 weeks start auto finance call and emailed me for my personal information like a copy of my social security card and picture of the car. I asked them why did they needed all of that information, I was told it was need for final approval. so I sent everything they asked for and they old me that the finance company (start auto finance) rejected my loan. I was speaking to finance manger (from start auto liquidation) via text and ask him how did this happen and asked if he could find another finance company. he told me that he couldn't do it. so I asked him for a refund for the downpayment in the amount of *******, and he told me know. son august 19,2022 a repo truck came and lifted the car while I was still in it. from the location of7927 ******** ***** *******. I was told by the gentlemen that order was done on the grounds of no finance company. again I asked for my deposit back and they said no.

Drive On, Inc. is NOT a BBB Accredited Business.

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