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Business ProfileforRick Case Hyundai
At-a-glance
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Business Details
- Location of This Business
- 3550 Weston Rd, Davie, FL 33331-1542
- BBB File Opened:
- 12/6/2013
- Years in Business:
- 19
- Business Started:
- 2/17/2005
- Business Incorporated:
- 1/18/2005
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of MV0701878 for this business, issued by Florida Office of Financial Regulation
These agencies may include:
Florida Office of Financial Regulation
200 East Gaines Street
Tallahassee FL 32399
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Rick Case Davie, LLC
- Business Management
- Mr. Louis Izquierdo, General Manager
- Adrienne Bono, General Manager
- Contact Information
Principal
- Adrienne Bono, General Manager
Customer Contact
- Ms. Linda Rivera, Controller
- Mr. Louis Izquierdo, General Manager
- Adrienne Bono, General Manager
- Additional Contact Information
Phone Numbers
- (954) 289-6697Other Phone
- (954) 289-9258Other Phone
- (954) 289-6697
Customer Complaints
30 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
9 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Joseph M
01/16/2024
Rick Case Hyundai Response
01/17/2024
To whom it may concern,
First, I would like to apologize for you feeling this way. The issues on this transaction had nothing to do with the color skin of the anyone involved as we do not practice discrimination in this company. We have a melting pot of employees and welcome customers of all races, and creeds which get treated all the same. The misunderstanding was in the in the rebate presented which had been a mistake as that rebate for the chosen vehicle was not that amount. The explanation was given by the manager as it was an obvious mistake, and the customer was not understanding it. Stated it was not their concern and wanted to have the incorrect rebate honored. So, unlike the statements made by the customer about not receiving an explanation, they were advised of the situation and apologized too by the salesman and manager. None of my managers would walk up to a customer and tell them "this is the Final Price, take it or leave it". We train personnel on the importance of customer service. I would love to speak to the customer and look into the deal to see if there is any way we can come to some middle ground.
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