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Business Profile

Flooring Contractors

Majestic Carpet and Flooring LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Flooring Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/01/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a complaint against Majestic Carpet and Flooring, also known as Majestic Flooring and Interiors, regarding a flooring job they performed on my boat.The company, led by a man named Ray, used residential-grade materials (laminate, carpet, moldings, silicone) instead of proper marine-grade products, resulting in unsafe and unprofessional work. Most concerning, they sealed off all access to the engine hatches, and their cuts to the floor panels were so poor that I no longer have access to the bilge pump, waste discharge, or water lineswhich is a serious marine safety issue.*** abandoned the job for three days without communication and only responded after I contacted a third party who referred him (***** ****** from Reel **** Yachts). Despite the incomplete and faulty work, *** kept asking for more money.I had to hire another contractor to fix and finish the job. Im requesting a partial refund, and I believe this matter deserves formal attention.Attached is a detailed letter I sent directly to the business outlining all of my concerns.

    Customer Answer

    Date: 08/01/2025

    The correct number to Majestic Floors is ************.

Majestic Carpet and Flooring LLC is NOT a BBB Accredited Business.

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