Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
My BBB
Better Business Bureau®
For Businesses
Share
Business Profile

Computer Services

Coastal Computers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Scott H

    Date: 09/17/2025

    My GF and I came in on Monday to get my computer checked out to figure out why i've been having all sorts of weird audio sounds and been sluggish in its performance. The main tech in charge said that he believed it to be a driver issue related to Windows 10 and told me that it would be best to see if he could update my computer to Windows 11. I said yes since it seemed like the only way to fix the issues I was facing. They said they'd get back to me the next day. They didn't and I had to call them. To which they said that they hadn't even gotten around to it. They texted me today to tell me that my computer was ready to be picked up. I got my ride up there to pick it up, paid the $117 charge they said I would if they could install Windows 11, and left with my PC. I came home and started setting things up. Saw that a lot of stuff had been wiped (which I was fine with). Then I heard the audio issues popping up again. At first I thought it was an issue common across Windows, then when I went to check for updates I found it was giving me Windows 10 updates. Thats when I discovered that they hadn't even installed Windows 11. Very nice of them to take my money for a service that they didn't even do.

    Coastal Computers

    Date: 09/18/2025

    The customer has been contacted, and the matter has been fully resolved to their satisfaction.

Coastal Computers is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.