We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Electronic Equipment Repair

Techy Coral Springs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Equipment Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I dropped off my laptop in my backpack with the charger to get fixed. They got it to work and then brought it home, but then tried to use it the next morning again and then it wouldnt turn on. Brought it back, told me theyd look at it and then call me when its ready.5 days go by, and then I go ahead and call, two times, back to back, since they didnt answer the first, and an no answer either times.So I then head over to their location, and the doors are closed with a sign on it and a phone number to their ************* location to call.So I call to see what was going on and if my stuff had been fixed and they cant find my stuff. They found the laptop a couple hours later, and then someone else had the backpack and said itd be returned the next day, which it was. I left their corporate office 4 messages asking for clarification, see if my stuff can be fixed, and how I can get my charger back to me. 12 days have passed and no one has reached out.So after a little over 3 weeks of them having my belongings, 4 messages left at their corporate office order a 12 day span AFTER the 3 weeks of not having my laptop, Ive walked away with my laptop not fixed, have had to traveling to two locations, have not spoke to anyone in a management or higher position to get my situation resolved, have had my laptop in the possession of employees who never actually worked for Techy and they lost my original charger and I had to get another charger of some kind from Amazon, which is a knockoff and not an original one since I could find one anywhere online in order for me to try to bring my laptop to a new company to try to get it fixed since the battery was the problem initially, which cost me more time and money, along with stress and agony from this ordeal.

Techy Coral Springs is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.