Complaints

This profile includes complaints for The Cohen Law Firm, P.A.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Cohen Law Firm, P.A. has 6 locations, listed below.

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  The Cohen Law Firm, P.A.

  1700 N University Dr STE 210 Coral Springs, FL 33071-8970

  
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  The Cohen Law Firm, P.A.

  110 E Broward Blvd STE 1700 Fort Lauderdale, FL 33301-3500

  
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  The Cohen Law Firm, P.A.

  777 S Flagler Dr STE 800 - West Tower West Palm Beach, FL 33401-6161

  
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  The Cohen Law Firm, P.A.

  433 Plaza Real STE 275 Boca Raton, FL 33432-3999

  
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  The Cohen Law Firm, P.A.

  601 21st St STE 300 Vero Beach, FL 32960-0860

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/04/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company owes me over $2300 for a bankruptcy. I started to file a few years ago and never completed it, All I did was pay. When I asked for my money back, they sent me a check for a little over $500. I asked why would they keep so much of my money and their reply was for all the work they put into my case. To this day, I have never completed an application in which they would need to file something with, nor have I given them supporting documentation to file a bankruptcy. So how are you taking money out for something that you say youve worked on, but you have no application from me to file a bankruptcy with. I never processed the check they sent to me because I was calling and emailing them trying to get a better resolution and I couldn't. The check with the refund is long past due and cannot be cashed. I called to ask them can you please just process my bankruptcy, offer cover it to a friend since it's paid and I got no response. When I asked them for a new check I got no response. I called repeatedly and have corresponding logs, emails back and forth with their representatives dodging me and lying to me about who's not here, who I need to speak to but have never gotten in touch with anyone. I took them to court, and they redirected my court filings to a different county. They have been doing everything imaginable to avoid me and avoid being accountable to me as a client that paid them for a service that they never processed or completed and have not given me a refund. Im going to contact, the State ************************ the **************** and every place that I can call to make them aware of what happened to me. This is injustice and its a shame that they are an attorney office who should be Fighting for the people but instead are taking advantage of us. I want my money back. I cannot sure back comfortably knowing they did this to me and got away with it. How many others could need in the same boat, so I'm digging back whick is my right to. Please help

  

  Business Response

  Date: 06/25/2023

  I would like to take this opportunity to fully address ***************************** letter and the issues presented. I met with ************** in our ********** office 7 years ago, on May 13, 2016, at which time he retained our firm to represent him in relation to his creditors with a $50.00 initial retainer payment. ************** presented that he owed approximately $70,000.00 in total debt. The entire attorneys fee for our representation of ************** came to a total of $1,500.00; it would be one entire year before ************** had paid the full attorneys fee.
  
  Because of the dire situation surrounding his debt, our office immediately began working on his case. As indicated in the Retainer Agreement entered into by **************, our representation of him included: [a]nalysis of the ******* financial situation and advice regarding the filing of bankruptcy; handling all communications with creditors on ******* behalf, including all necessary notifications and verifications of ******* status in bankruptcy; and acceptance of and response to all creditor correspondence. All of these services were continuously provided to ************** for the MORE THAN TWO AND ONE-HALF YEARS our representation of him remained in effect.
  
  In regard to his many creditors, our office provided ************** with a Letter of Representation from our firm to be sent out to his creditors, indicating that, from that point forward, we were now his legal counsel and that all communications from his creditors be directed to The Cohen Law Firm. As his lawyers, our office accepted all communications from **************** creditors for the entire duration of our representation of **************, up through and until December 14, 2018, at which time our representation of ************** came to a conclusion, at his request. At that time **************** unused court filing fee and costs were promptly returned to him.
  
  It should also be noted that, as contained in the duly executed Retainer Agreement entered into by ************** with our firm, were all the following provisions: It is also expressly understood and agreed to by Client that all attorney fees paid under this representation agreement are deemed earned when paid and shall be entirely non-refundable; In the event of such termination, it is expressly understood and agreed to by Client that all attorney fees paid under this representation agreement shall be deemed earned when paid and shall be entirely non-refundable. __________ (this line was provided and initialed by ************** to indicate his consent); Upon termination of this Agreement by either party the Attorney shall be paid his fee earned, and all attorney fees paid pursuant to this Agreement shall be deemed to have been earned when paid and shall be entirely non-refundable; I/We understand, agree and accept that all attorney fees paid pursuant to this Agreement shall be deemed earned when paid and shall be entirely non-refundable, and that all representation under this Agreement may be terminated by and at the sole discretion of Attorney. __________ (this line was again provided and initialed by ************** indicating his consent).
  
  It is unfortunate that **************, more than 7 years after having retained our firm for representation of him for a sum total of $1,500.00 is to this date still unwilling to understand or appreciate the nature of what hiring an attorney to perform legal work on behalf of a client actually consists of. Payment to an attorney of his legal fees, just as payment to any other professional, such as for the services provided by a physician (as for example, an examination and diagnosis of the patients physical condition) is not done on a layaway basis, nor is it held on account as in a bank. ************** appeared, for the the entire duration of our relationship with him, to have understood that. It is unfortunate that these many years later ************** sees fit to write to your organization regarding this. Nonetheless, I still do wish ************** the best in his future endeavors.