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            Business ProfileWelcome Wagon, LLC

            Direct Mail Advertising
            BBB accredited business

            Contact Information

            5830 Coral Ridge Dr STE 240

            Coral Springs, FL 33076-3388

            Visit Website
            (954) 509-7740

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            Customer Reviews

            2.6/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/16/2021

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Welcome Wagon is a personalized direct mail and digital marketing company focusing on new homeowners and movers nationwide.

            Products & Services

            Three touch point print program consisting of a Gift Book, Postcard, and follow-up coupon book. Digital marketing in the form of social media, email, search engine optimization, reputation management, and website and mobile app directory,

            Business Details

            Location of This Business
            5830 Coral Ridge Dr STE 240, Coral Springs, FL 33076-3388
            BBB File Opened:
            1/23/2012
            Years in Business:
            9
            Business Started:
            5/22/2014
            Business Incorporated:
            5/22/2014
            Accredited Since:
            3/16/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Hyperlocal Digital
            Business Management
            • Ms. Linda Farley, Director of Customer Serv
            • Mr. Eric Nudelman, Director of IT
            • Mrs. Maria De La Salas, President
            Contact Information

            Principal

            • Ms. Linda Farley, Director of Customer Serv

            Customer Contact

            • Ms. Linda Farley, Director of Customer Serv
            • Mr. Eric Nudelman, Director of IT
            • Mrs. Maria De La Salas, President
            Additional Contact Information

            Fax Numbers

            • (954) 867-7945
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/21/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Very disappointed. We have been with this company now for almost 10 months and have not received A SINGLE lead or job from their services. Not one customer has ever even mentioned ******************. They email a monthly list of addresses where they are supposedly "marketing" your business and when we go to these addresses most are to incomplete builds or even shops and warehouses. This is not what was promised and we have been requesting a cease in services since January 1st. They refuse to work with us on cancellation and continue to keep billing us monthly regardless of the countless emails and phone calls between us regarding closing our account. We even agreed to pay what was due since Jan 1 if they will just close our account and stop billing us monthly for absolutely nothing and they continue to bill us "until they can replace our account". Long story ****************************************. They knowingly lock you into a contract that you won't see much from if anything at all.
            Read More
            Read 5 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sheila M

            12/28/2022

            Horrible company - signed up for monthly service in Jan.2022. However, service didn't start until March - they screwed up on their marketing and weren't able to get delivered to addresses until March 2022. Artwork was approved 1/11/22. My monthly amount was agreed - March 2022, then statements from April 2022 onwards had an additional $45. Tried to cancel service in November 2022. I can't cancel until the 1st year is over. I never agreed to yearly - I was sold a monthly contract so I could cancel at anytime. that's clearly not the case.
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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