Customer ReviewsforWelcome Wagon, LLC

Horrible company - signed up for monthly service in Jan.2022. However, service didn't start until March - they screwed up on their marketing and weren't able to get delivered to addresses until March 2022. Artwork was approved 1/11/22. My monthly amount was agreed - March 2022, then statements from April 2022 onwards had an additional $45. Tried to cancel service in November 2022. I can't cancel until the 1st year is over. I never agreed to yearly - I was sold a monthly contract so I could cancel at anytime. that's clearly not the case.

With a Closing Date on a new property coming soon, I was contacted by Welcome Wagon from XXXXXX to congratulate me on my new home. After many phone calls and multiple emails to **, I finally received a call from a supervisor. He wasn't able to give the source of my personal information as it would violate privacy policy. Really????? That's my entire complaint. My real estate transaction is not public knowledge until after Closing. Someone shared my information to ** and they are using it for profit. Heads up advertisers.....I will not use any advertisers on this website as my consumer privacy rights have been violated. I can understand AFTER closing when the transaction is a part of public records, but NOT BEFORE. Welcome Wagon sweet marketing campaign to allegedly help consumers is a scam for profit. Icing on the cake from your Customer Review Submission Terms: "I have not received any monetary or other compensation or financial incentive to write this Customer Review" HOW IRONIC SINCE THAT IS THE ENTIRE BUSINESS MODEL OF WELCOME WAGON. ANOTHER ONE....I COULDN'T LIST THE ** phone number as it is confidential information!

Earlier this year, I requested to cancel my contract as they were charging me hundreds of dollars a month without a SINGLE customer inquiry. In April, after posting a Yelp review, ***********************, Director of ***************** finally reached out and promised to cancel my subscription and refund the money **ONLY IF** I removed my review. I honored that request once the refund cleared. On May 1, 2022, my card was charged again. I emailed and got a response, How can I help you? with NO REFUND on one of the charges (the charges were split into two payments).This morning, I got notification that I was charged twice, for a total of $347!!! So, yet again, Welcome Wagon and *********************** showed they cannot fulfill their promises. As such, my review goes back up.

Welcome Wagon worked with us and resolved our issue. Thank you.

We are a church who wants to reach out to our new neighbors and the Welcome Wagon address listings have been a great way for us to do that. We've has several new attenders become well established members here as a result of receiving our mailing. Thank you, ***********************, for always being ready to help if I have a question or need anything. You are awesome!