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          Find a Location

          Geeks On Site has 33 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Geeks On Site

              2525 Ponce De Leon Blvd STE 300 Coral Gables, FL 33134-6044

              BBB Accredited Business

            • Geeks On Site

              PO Box 140280 Coral Gables, FL 33114-0280

              BBB Accredited Business

            • Geeks on Site

              Baltimore, MD 21217

            • Geeks On Site

              Hagerstown, MD 21740

            • Geeks On Site

              10 Carrigg Rd Quincy, MA 02171

            Business ProfileGeeks On Site

            Computer Hardware
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2525 Ponce De Leon Blvd STE 300

            Coral Gables, FL 33134-6044

            Visit Website
            (888) 360-4335

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            Customer Reviews

            4.55/5

            Average of 221 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            31 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/15/2021

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Geeks on Site provides IT support, PC repair & home automation installation services nationwide. Services are rendered via remote connection or by home/office on-site visits.

            Products & Services

            Geeks on Site provides PC support including virus removal, hardware/software support, training, data backup & recovery. We also offer home automation installation services such as set-up of smart home devices, home theaters & gaming systems.

            Business Details

            This is a multi-location business.

            Find a Location

            Geeks On Site has 33 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Geeks On Site

                2525 Ponce De Leon Blvd STE 300 Coral Gables, FL 33134-6044

                BBB Accredited Business

              • Geeks On Site

                PO Box 140280 Coral Gables, FL 33114-0280

                BBB Accredited Business

              • Geeks on Site

                Baltimore, MD 21217

              • Geeks On Site

                Hagerstown, MD 21740

              • Geeks On Site

                10 Carrigg Rd Quincy, MA 02171

              Headquarters
              2525 Ponce De Leon Blvd STE 300, Coral Gables, FL 33134-6044
              BBB File Opened:
              6/7/2006
              Years in Business:
              21
              Business Started:
              11/7/2002
              Business Incorporated:
              11/7/2002
              Accredited Since:
              6/15/2021
              Type of Entity:
              Corporation
              Alternate Business Name
              • Tech Support Services, Inc.
              Business Management
              • Mr. George Otte, President
              Contact Information

              Customer Contact

              • Mr. George Otte, President
              Additional Contact Information

              Fax Numbers

              • (866) 723-6885
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              31 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/11/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              These people are incompetent and scammers. They will also overbill you. The tech could not even hookup wireless keyboard and mouse to bluetooth. Sat in my chair staring at his phone, then charged me an extra $50. SCAM!! Did not do any part of the job he was paid to do and still charged me full price, AND added $50 extra for claiming to be there longer than 2 hours which is a lie. He literally sat in a chair and surfed the internet on his phone for two hours.
              Read More
              Read 30 More Complaints

              Customer Reviews

              221 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Will D

              02/08/2024

              Do not use Geeks on Site. They are very expensive, charging by the hour, and have an extremely inefficient business model. They keep their customers waiting on the phone for extraordiarily long periods of time. They also do NOT stick to their word. They came to my house to try to recover my lost files and could not. They were here for 3 hours. As the charges were adding up and the tech was unable to fix the computer, I told the tech and the manager agreed that they would not charge me any more money beyond what was already agreed to. Since then, they keep insisting on charging me an additonal fee eventhough the manager agreed that no additonal charges would be issued. This is a very disreputable and inefficient company. Do not use them!!!!

              Geeks On Site Response

              02/13/2024

              Hi ****, firstly thank you for choosing Geeks on Site as I see you have used us a few times now. There is a difference of opinion here as the original job description does not detail any data recovery but the tech did have to reinstall Windows which could result in some data loss. You did purchase a fixed three hour block and as the tech ran over this during the installation process additional charges did occur. We did run an investigation of all the calls ************** no agreement made to you in regards to the additional charges but we have since agreed on a price and I am glad this has now been resolved. 
              Read 220 More Customer Reviews

              Local BBB

              BBB Serving Southeast Florida & the Caribbean

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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