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Business Profile

Utility Water Company

City of Cocoa Utilities (Water Department)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Utility Water Company.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromChris V

    Date: 01/18/2024

    1 star
    The absolute worst experience with any utility company I have ever had. October a pipe breaks, they turn off my water with 0 notice due to high consumption, and charge me over $1000. I submit the high credit application, which I literally never heard back about, and after paying what I was told which was the average bill they shut me off AGAIN with NO NOTICE due to nonpayment. I pa them 300 to get it turned back on, no water still. This is breaking me financially and ive recieved 0 assistance. What an absolute joke of a company. Live somewhere else save yourself the headache.
  • Review fromPam B

    Date: 08/07/2023

    5 stars
    Santeria is the best. I’ve had problems b4 but she has been EXTREMELY helpful and nice on 2 separate occasions!! She deserves employee of the year!! Probably longer. I hope they keep her because she makes what used to be a worrisome trip to Cocoa almost joyous!! Santeria thank you??

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