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Complaint Details
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Initial Complaint
07/25/2021
- Complaint Type:
- Billing Issues
- Status:
- Resolved
On 10/15/2020, I signed a contract with Suncoast Windows & Siding to remove vinyl siding on my house and replace with Hardie Board and Batten siding. To date I have paid them $10,000.00. There have been continued delays and mistakes made on this project. The lack of oversight by Suncoast has caused confusion and work not being completed correctly. Today, there is still a large portion of my home with no siding. The work that has been completed has many mistakes. No one from Suncoast will visit my house. They continue to push the job off on a subcontractor that they hired. The subcontractor hired someone else to do the job. That crew is now gone because there is not enough product to finish the job. See detailed notes that I have kept attached. In January 2021, I suspected that I may have made a mistake and this company may not deliver what they promised. I started make notes of every interaction with them.Business response
09/22/2021
Consumer Response /* (2000, 11, 2021/09/22) */ We ha e met and they have a plan to finish the job. Thank you! ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.