We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tree Services

TreesForYou.com Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    09/08/2023 this lawn care business was cutting grass and weed eating around my property. They threw grass all over my 2020 Dodge Charger **** Pack and all over my porch that I had just pressure washed the day before. I asked to workers to speak to a supervisor and one of them got mouthy with me and said he would call the cops. I asked for his name and he would not give it to me. This company has done this numerous times and I can never get a supervisor.

    Business Response

    Date: 09/27/2023

    Hello, 

    I left a message for ************** on his voicemail, I also spoke with the manager of the community, who stated that the residents are not to be confronting the vendors with issues or complaints, they are to be contacting the office and letting them handle any issues. She stated that she just had a resident meeting again last night to reenforce this issue.

    This situation would never have happened had ************** gone to the office and spoken directly to the manager in the office. They would have informed us of the situation, and we would have handled it with the employees. I do apologize that this happened and have spoken to the team as well as their supervisor. This has been addressed and should not happen again. 

     

    Again, we do apologize for the inconvenience and unprofessional manner of the employee in this situation. 

    Fatbardh *****************, Treesforyou.com, INC

     

     

  • Initial Complaint

    Date:06/24/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This complaint follows up on my Cal-Am complaint where after removal of a large oak tree and subsequent stump grinding, whereas on all prior properties they left minimal material directly upon where the tree was removed, on my property they spread out all the residual material covering most of my front yard and hindering/not allowing for seasonal grass to grow. Have called the company three (3) times and while they mostly answer the phone they simply say we'll take a look at the property, however no one has come to my property.

    Business Response

    Date: 08/17/2022

    Business Response /* (1000, 8, 2022/07/27) */ I spoke with husband and we went back to the property and cleaned area. He was very nice. There should not be any issues resident seemed satisfied. Consumer Response /* (3000, 10, 2022/07/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) The company still left way too much tree stump material in my front yard. Just within the last week my landscaper cleaned up the excess material, he filled up two 4x6 bags with this excess material in order to get to normal dirt. As now I have no grass left, he needs to order 1 yard of top soil before he can plant any new grass, either sod or seed. Once he completes all this work and advises the total cost I will be seeking reimbursement from this company.

TreesForYou.com Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.