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Find a Location

Urban Project Management and Construction has 1 locations, listed below.

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    Business ProfileforUrban Project Management and Construction

    Remodel Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Urban Project Management (UPM) is an all-in-one construction management company serving the Tampa Bay Area.

    Products & Services

    Kitchen Remodel, Kitchen Renovation, Kitchen Designers, Kitchen Cabinets, Countertops, Kitchen Styles, Kitchen Contractor, Bathroom Remodel, Bathroom Renovation, Bathroom Designers, Vanities, Room Additions, In-Law Suites, Pool Houses, Decks, Remodel, Custom Home Remodel, Bedroom Remodel, Mudrooms, Master Closets, Facade Upgrades, Porches

    Business Details

    Location of This Business
    600 Cleveland St STE 352, Clearwater, FL 33755-4151
    BBB File Opened:
    5/16/2022
    Years in Business:
    6
    Business Started:
    4/30/2018
    Business Incorporated:
    4/30/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CBC1260102 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of I-CBC1260102 for this business, issued by Pinellas County Construction License Board

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of CBC1260102 for this business, issued by Hillsborough County Construction License Board

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Urban Project Management Services LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Business Management
    • Mr. Jered Snelson, Managing Member
    Contact Information

    Principal

    • Mr. Jered Snelson, Managing Member

    Customer Contact

    • Mr. Jered Snelson, Managing Member
    • Mr. Woodrow Wilson, License Holder
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    Urban Project Management (UPN) has violated and failed to honor our remodeling agreement to complete work in a timely fashion after payment. The project started 9.8.22. We were quoted 3-4 months for completion. Its been 9 months and we are barely 50% done! There have been several delays and work stoppages because of the owners inability to finance & secure contractors to do the work. Even though they have received payment.The first major extended delay we experienced was 8 weeks, no fault of our own from ****************. During this time no work was completed on our property even though we made all due payments. We were only told thank you for your patience!The second and current occurrence is from 4.13.23 until now. We made all current payments totaling $55,000 and no work has been done on our home in three weeks!We were told by the owner *********************** that work would start the week after payment and nothing has been done. I emailed the owner after his failed on his initial word o start work and i have received no response after two weeks. No call text email nothing! No schedule, estimated start date nothing! After a 55k payment!UPN is poorly managed & insufficiently funded which lead to our projects delays. The owner has to '*** ***** to pay ****.' They use the funds they receive from us on other client projects and then we have to wait until they get new clients or payments to complete our project. This is unethical and fraudulent. Our contract states our payments should be used to fund our project only! No to pay for work on other projects or fund the daily opperations of UPN! This company is on life support week to week by bouncing money around from one client to the next. UPN does not employ its own contractors. So if the contractors they hirer get other jobs and delays we as a customer have delays. If the current contractors are busy the ** should have additional contractors to complete the work. We were told before signing our contract, they have several contractors if some of them got busy. No we see thats not the case. We are not doing a rebuild. Its a remodeling project. It should not take 9 months to get 50% through the project!We are also filing a complaint with the ******* ********** of ******** and Professional Regulation (DBPR).We do not want other residents suffering the lies misrepresentation and delays to their project we have suffered,These delays have also created a financial impact on us because now we have to pay more interest on our construction loan until the work is completed. I will be seeking financial damages for the construction delays as well. We have paid a total of $117,000 90% of the contract payment and we only have 50% of the work completed! Completely unethical irresponsible and unprofessional management.Other customers need to know what they are getting into!***********************
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    Customer Reviews

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    Local BBB

    BBB of West Florida

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