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Find a Location

Bay Tile Kitchen and Bath has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBay Tile Kitchen and Bath

    Bathroom Remodel

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bay Tile Kitchen and Bath is a family owned and operated design showroom offering examples of bathroom remodels, kitchen remodels, kitchen cabinets, bathroom cabinets and floor tile for your home and business. We have been serving Pinellas County for over 20 years.

    Products & Services

    Bay Tile Kitchen And Bath Is a home improvement center that has over 10,000 square feet to choose Ceramic, Marble, Granite, and Carpet.

    Business Details

    Location of This Business
    2519 N McMullen Booth Rd STE 105, Clearwater, FL 33761-4152
    BBB File Opened:
    9/21/1994
    Years in Business:
    39
    Business Started:
    11/21/1984
    Business Incorporated:
    12/7/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of I-CRC1330646 for this business, issued by Pinellas County Construction License Board

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of CRC1330646 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of C-6255 for this business, issued by Pinellas County Construction License Board

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    Type of Entity:
    Corporation
    Alternate Business Name
    • Bay to Bay Tile, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    10:00 AM - 4:00 PM
    Business Management
    • Mr. George Douklias, President
    Contact Information

    Principal

    • Mr. George Douklias, President

    Customer Contact

    • Mr. George Douklias, President
    • Ms. Trina Russo, Owner
    • Mr. Michael Brogan, Vice President
    Additional Contact Information

    Fax Numbers

    • (727) 725-0728
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    $1000.00 Refund Request We signed a contract with Bay Tile on April 2, 2022 for a simple 2-day backsplash job. Twice the job was delayed due to lack of materials ordered. Incompetent workers were sent out requiring two different removal and reinstallation of tiles. Four different crews worked the job. Openings for the outlets were not properly cut for the outlets. I spent hours fixing that. The field rep had to come out to finish the job.We were repeatedly told that the original work was fine till the owner/agent finally came out and said it was awful and couldn't believe her field rep had said it was ok! In December the field rep came out to redo one wall. I had him correct the pencil installation. When he started to leave, I informed him that the job was not complete. One outlet was not properly reinstalled and cabinet light rails were left hanging and damaged sheetrock was not repaired.=. He said he didn't do that work. He told me to call *****. I told him that he should tell ***** that the job was not finished.I made several contacts with ***** requesting a partial refund. Conversations ended with ***** telling me that I had mistreated the field rep. I denied that I had mistreated him. She repeated that she had faith in his work and word as he had been with them for 24 years. This is the same field rep that had accepted the work that she had said that was unsatisfactory. Attached is a detailed report of the work.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lacey M

    5 stars

    05/23/2022

    I had the pleasure of working with Bay Tile, I had them do a full remodel in my home, and they did a phenomenal job, my entire experiance with bay tile, from the very attentive sales person to the incredible installers was nothing less then perfect. The work was beautifully done, we couldnt be more pleased. Thank you Baytile for the beautiful work, I cant wait to start my next project with your company.

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