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Business ProfileforIce Cold Air
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 27232 US Highway 19 N, Clearwater, FL 33761-2939
- BBB File Opened:
- 7/17/1998
- Years in Business:
- 35
- Business Started:
- 1/1/1989
- Business Started Locally:
- 7/1/1993
- Date of New Ownership:
- 8/10/2009
- Business Incorporated:
- 8/10/2009
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of MV35638 for this business, issued by Florida Department of Agriculture & Consumer Services
These agencies may include:
Florida Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee FL 32399
BBB records show a license number of MV78913 for this business, issued by Florida Department of Agriculture & Consumer ServicesThese agencies may include:
Florida Department of Agriculture & Consumer Services
2005 Apalachee Pkwy
Tallahassee FL 32399
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- K & N Ventures, LLC
- Hours of Operation
Primary
- M:
- 7:30 AM - 5:30 PM
- T:
- 7:30 AM - 5:30 PM
- W:
- 7:30 AM - 5:30 PM
- Th:
- 7:30 AM - 5:30 PM
- F:
- 7:30 AM - 5:30 PM
- Sa:
- 7:30 AM - 2:00 PM
- Contact Information
Principal
- Mr. Nick Phillips, Owner
Customer Contact
- Mr. Nick Phillips, Owner
- Mr. Michael Bansavage, Owner
- Mrs. Casey Bansavage, Shop Manager
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Vanessa H
12/18/2021
In September - 3 months after it had supposedly been repaired - the air conditioner stopped working again. I brought the car back on 10/8/21 and was told a hose needed to be replaced and that it would cost another $497.90 (Invoice XXXXX) to fix the air conditioning. I refused the service on the grounds that the hose should have been inspected when they ran the diagnostic back in June. "AC check" is listed on the 6/23/21 invoice. An AC system is a closed system. In order to diagnose what was causing the malfunction everything should have been looked at.
On 10/22/21 I received a call for customer feedback. I told the representative I thought that the AC system was not fully evaluated 6/23/21. The technicians just charged me for the most expensive repair and didn't look at anything else. I verbatim said I felt like I had just lit almost a thousand dollars on fire since the "repair" barely lasted 3 months. The customer service person was very apologetic and told me she would personally bring the matter to the franchise owner, a person named Ashley. She assured me the matter would be researched and I would receive a call back to discuss it further. Today's date is 12/18/21 and I have received no such call. I also tried to submit a customer service request on the company's website, and the website not accept the submission. And my air conditioning still doesn't work.
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