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Find a Location

AquaBrite Pool & Spa Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAquaBrite Pool & Spa Service

    Pool Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides pool and spa maintenance and repair, pool renovations, installation and repair of pool equipment. They are also a warranty station for various pool equipment dealers.

    Business Details

    Location of This Business
    1428 SE 16th Pl, Cape Coral, FL 33990-3819
    BBB File Opened:
    10/25/2013
    Years in Business:
    17
    Business Started:
    12/27/2006
    Business Incorporated:
    12/27/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CPC1457972 for this business, issued by Construction Industry Licensing Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Construction Industry Licensing Board

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • AquaBrite Pool & Spa, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Gregg D. Pollock, Operations Manager
    Contact Information

    Principal

    • Mr. Gregg D. Pollock, Operations Manager

    Customer Contact

    • Mr. Gregg D. Pollock, Operations Manager
    • Mr. Jeffrey D. Boone, Secretary/Treasurer
    • Ms. Sharon Pollock, Office Manager
    Additional Contact Information

    Fax Numbers

    • (239) 800-2312
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    We moved from ********************************************************* on 11/23/2022. *************** Company cleaned our pool. We had auto pay with our credit card to pay monthly. My husband emailed and called to stop service in November ,before we sold the house. Aqua ****************** kept trying to collect payment For December and Now January. They have been harrassing Me and my husband by email, now with another Company that owns them, ******************** LLC. They are emailing Invoices to us for payment and we don't own it! They will not give up. We just want peace. We are sick of being constantly harrassed by them. Maybe they think its funny to harrass elderly people.The new owners did not hire them. They have a manager that rents and takes care of the property.Please help us stop them from the constant harrassment.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paolo E

    1 star

    03/12/2024

    *************** was very quick, never took anything apart, just did a test strip of the water to see if "chemicals are in balance" for an American Home Shield exclusion catch all that says if your pool levels are not "in balance" the claims are denied, good job here man, the pump was installed by them , not sure they ever replaced the shaft seal 9 months ago,The pump is under warranty and he will not do anything with the vendor because "chemical imbalance damaged the seal, made it leak and thus took out the motor... " a lot of if's there.Did you test the pool water outside the pump, check records of a pool store testing the water biweekly.... no just chemical imbalance is magical and damages everything....

    Local BBB

    BBB of West Florida

    BBB Reports On

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