We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Vitamins and Supplements

Keto GT

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

This profile includes reviews for Keto GT's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Keto GT has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Keto GT

      867 W Bloomingdale Ave #6914 Brandon, FL 33508

    • Keto GT

      101 S 12th St Tampa, FL 33602-4207

    • Keto GT

      PO Box 6914 Brandon, FL 33508-6015

    Customer Review Ratings

    1

    Average of 23 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Patricia B

      Date: 09/07/2022

      P. Black
      I went on this sight for apple cider gummies and saw an ad for a few bottles for $59. Put my credit info in and it said it did not go through. Low and behold the next morning I received an email stating that my order was confirmed for $199.99. I immediately called their customer service and went back and forth with the representative trying to cancel the order. Of course she told me I couldn’t. This was on August 29, 2022. The order was placed o August 29, 2022. She informed me I could not cancel it. I told her whatever they send me, I will return. I contacted my bank to claim a charge dispute. I saw in a review response that you have 30 days to cancel; so why can’t I cancel? I received my first shipment today and will return it tomorrow September 7, 2022 through the post office. Anyone reading this, be aware of this scam!

    • Terry D

      Date: 08/11/2022

      I was placed on monthly reorder. I did not agree to it. I received another shipment and was charged for it against my debit card. I called the business and they told me I would have to get a return authorization and that I would receive a partial refund. This is a scam. I have canceled my debit card so that I won't be charged anymore. I am terribly upset. I have since reviewed reports and I am shocked by the number of complaints. They know how to trick people!

      Keto GT

      Date: 08/26/2022

      Hello *****,

      It has been our greatest pleasure to assist you and we are glad that we were able to resolve your complaint.

      Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.

      Thank you.

      Terry D

      Date: 08/17/2022

      Thank you for helping. The company issued me a full refund!

      Keto GT

      Date: 08/15/2022

      Hello *****,

      We regret any inconvenience that the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint. We take great care to ensure that important matters such as this are properly managed.

      We highly apologize that you may have overlooked the terms. Your initial purchase rolls into a monthly auto-ship program if not cancelled 30 days from the order date. As a one-time courtesy, we went ahead and issued a full refund of $199.99 as the customer requested. Please allow 5-10 business days depending on your bank's processing time, for the credit to reflect in your account.

      Rest assured, the account is cancelled, and you won't receive any further charges.

    • Donna A

      Date: 08/05/2022

      They would get no stars!! But beings i had to pick one that's all they get!! I was under the impression it was buy one bottle get the second free. Well I received my order. It was 2 bottles of detox and 2 bottles of apple cider vinegar, was 30 and the second supposed to be free they charged me $60. The other two bottles, I did not order was $119.99. I was so upset I called them and told them I'm a single mom and I would NEVER buy something for $119. I told them I was sending them back. She gave me the wrong address to send it back. I repeated everything she said!!! But she lied. Please could u help me get my money back??? I'm a single mom and I thought let me splurge $30 for a bottle. They know they were wrong!!! I have my bills. And my kids school wants some tuition by the end of this month to hold her place in the school. Please could u help me?? Thank you ***** ****

      Keto GT

      Date: 08/09/2022

      Hello ******

      We regret any inconvenience the customer has experienced, and we assure you that we are doing everything possible to resolve their complaint. We take great care to ensure that important matters such as this are properly managed.

      We highly apologize that you may have overlooked our promo bundles. We went ahead and issued a refund of $119.99 on 08/05/22. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect in your account.

      Rest assured, the account is cancelled, and you won't receive any further charges. Thank you for being so patient. If you need anything else, let me know if I can help.

    Keto GT is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.