Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Leak Detection

Sleuth, Inc.

Reviews

Customer Review Ratings

4.94/5 stars

Average of 147 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCindy G

    Date: 06/27/2023

    5 stars
    We used sleuth *** and the field technician that came out was ***************************. He did a great job very thorough -informed us of everything he was doing. We were concerned that we had a leak and it was determined that that all was well. There was no leak and we can continue with our tile remodeling. Gave us great. Peace of mind! Thank you.
  • Review fromDennis M

    Date: 06/21/2023

    5 stars
    Outstanding service . Kept their time set and kept me advised of arrival.Extremely thorough and meticulously checked every inch of the pool area with technology and visible specificity. Would be the first I would call and would unequivocally recommend to friends and neighbors.DRM
  • Review fromAlexandra C

    Date: 06/20/2023

    5 stars
    Very friendly and professional ********************** done perfectly, thank you.
  • Review fromJoe K

    Date: 06/19/2023

    5 stars
    We had a difficult issue with a leak that was not visible. The county water service told us that we must have a water leak based on usage. Neither we nor *********** could find anything so they referred us to Sleuth. It turned out to be a leak of the water line under our house slab. They had the equipment to find the source then went through the tile and concrete to expose it without ripping out a huge section. It was pinpoint accuracy and that is what we needed. If you have a tough problem, I'd highly recommend Sleuth. Their technicians were courteous, efficient, and thorough as well as being well trained and well equipped.
  • Review fromMark B

    Date: 06/12/2023

    5 stars
    Excellent service. Found the leak in 20 minutes. Very professional and helpful.
  • Review fromCarl G

    Date: 06/09/2023

    5 stars
    What a great experience as your technician (*****) is as professional as they come. He kept me informed on every step of the process. Smooth and easy. Thank you, *****.
  • Review fromDiane G

    Date: 05/22/2023

    5 stars
    After another company missed the leak location costing me $280 out of pocket for the plumber, I called Sleuth.*************************** was sent, and he found it. He was both friendly and competent. Would highly recommend this company. *****************************************
  • Review fromAudrey Y

    Date: 05/03/2023

    5 stars
    We had a high water bill and noticed that our front yard was always very wet! We call Sleuth and they promptly sent out ***** and he found our issue! We had an irrigation head that was leaking causing one of our zones to not evenly distribute the water and he found that one of our zone valves was not completely shutting off! This was a the true cause of our high water bill. Thank you very much!***************
  • Review fromCharles B

    Date: 05/01/2023

    5 stars
    ***** came out and found my leak within an hour. The excellent thing was he found it outside and it was not under a slab which I thought it was so it was all in extremely excellent experience.
  • Review fromDonald B

    Date: 04/27/2023

    5 stars
    Being from Michigan and a recent new Florida resident, I had no understanding of the plumbing here in Florida. So when we had water coming up through the bathroom floor I was very concerned since all our pipes are either under the slab or running through the concrete block. So do I start removing drywall, guessing where the leak is coming from? Our plumber recommended Sleuth, Inc. to locate the leak. Sleuth was able to have a technician here the second business day, Randy was very timely, courteous and professional. Randy was able to locate the leak in about an hour, then explained exactly the repair that was needed,. The next morning I had some follow up questions, when I called Sleuth they said that Randy would return my call. Within an hour I was talking to Randy about my questions and even received a refresher course on the problem and repair. Sleuth Inc. and Randy made a difficult problem into a reasonable repair. Thank you to Randy and the staff at Sleuth Inc. Sincerely *** *******

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.