Business ProfileforMoooving Crew, Inc.

Oct 31, 2022 movers left ****************** (business address) at 4:30pm arrive at my home ********************** at 4:51 - 15 minutes' drive. (3)guys showed up (supposed to be 4). Then, the mover in charge says the truck is too small, and I thought so too. So, we phoned her again. She says not to worry it will fit. Well, it did not fit. We called her for another truck, but she said she did not have one. Then at 8:06pm the fourth guy showed up. He did not work it was all done. It should be Oct 31 - 5 hours @ $210 (3guys)= $1050 + $280 overnight stay minus deposit of $915.00= $415 owed by me but was charged $1,575. Nov 1, 2022 movers left the business address at 8:00am and arrived at **** Aspen Chase at 8:15 with an even smaller truck. My husband and I started moving all we could to help. At noon they were done and drove to ************************** dropped all the furniture on the sidewalk because we couldn't get in the house yet since the transfer of money was not yet done that's why I paid a late fee of $525. The bigger truck came back at 2:00pm. The driver gives me an invoice of $4477.20 and says that I need to pay before they can unload. That amount did not make any sense. We again called again. So we paid and they finished unloading at 4:00pm. We were charged for 12 hours of work. Should be 4hrs morning + 2hrs pm. Nov 1, 2022 - 6 hours @ $210 (3guys)= $1,260 + late fee $525= $1,785 but was charged $4,477.20. When I signed the contract I was told that you pay from the time they live the warehouse to the time they go back, but that is not what she did. She is charging one hour each way (so I paid 6 times $305 of travelling = $4875, which makes not sense. I am also being charged for four guys instead of three. First she did not send the right size truck and because of that I am paying for extra hours of work and travelling. Second, she is charging for 4 guys instead of 3guys. The total paid was $6,968 but I was expecting to pay $2,620.