Customer ReviewsforVentron Management, LLC

Bad faith dealing: Ventron management has an "F" rating with ********* BBB. It appears they have relocated to ******* with the same adverse actions. Spring Lake Apartments recently installed new mailboxes and never issued new keys to residents. Upon visiting the leasing office, residents were informed to visit *************** *********** for "mail and keys". The *********** mentioned that the key issuance problem was with Spring Lake, not them. Therefore, residents' mail are being obstructed and delayed by Spring Lake. I have addressed this issue with the proper agencies and will continue to proceed with federal obstruction of mail charges, if needed. In closing, the nasty attitudes of the leasing office reminds me of the reviews I read about their office in **********, ******* - never made contact with them.

***** ,mold , straight, nasty?I was told that I don't have mold in my apartment they refuse to give me the paperwork to show me that is true. maintenance came in calling themselves cleaning and painting over mold they refused to take off my rent so I was decided to take matters in my own hands to take off on my rent . These apartments are nasty and outdated. Please do not waste your time, nor your money. As me we speak I have another sinus infection behind this nasty a** apartment . Also I have asthma, I have never missed a payment or never been late all I'm asking for them to take 550 off my rent for 3 months due to this living conditions for six months straight. My hot water heater is nasty as well. The mold will come back because my windows always wet like it's a water leak in the walls .it's getting cold so turning on my heat will dry it out and **** bridge will have some real issues if I get sick again. I'm pushing to get these apartments closed down. I asked for another apartment no response to my question. Or let me out my lease for free with my security deposit. Monday I will be calling the city of ******* health department on **** bridge I'm not the one to play with. I'm done being nice . The valet trash company pick and choose when they want to pick up your trash.-sincerely Charasse

My unit flooded due to Ventron negligence. I lost almost everything, imagine losing things you cant replace from people you will never see again. They put myself and my 2 sons in a temporary one bedroom. I was told it would take a couple weeks to fix my unit, then a couple of months I went in the office to ask about my unit they told me they had leased it out. Now me and 2 kids are stuck in a small one bedroom. Luckily my oldest is away at school. My first unit was infested with roaches. The second unit the water came out black they couldnt figure out why. The third unit FLOODED AND THE TEMPORARY UNIT IS A ONE BEDROOM MOLDED APT AND THEY HAD ME PAY THE SAME PRICE FOR MY HUGE UNIT. I had to pay movers each time I moved to another ynit when I was their fault. The owner of Ventron is a scum bag landlord. Its utterly disgusting how he runs this apt complex LAS PALMAS APTS ********************* IS THE PROPERTY MANAGER.. SHE DOESNT CARE ABOUT THE TENANT. They also have you paying for trash valet and they never pick up the trash they dont clean the front of the buildings. They have roaches and the last apartment has caused health issues.

The women in the leasing office are angry and petty. You have to snap for them to listen. I’m a kind soft spoken person and I hate that. So I avoid communication. Right now I have a gas leak reported on 2/27. I had to sleep in my car. The same day I was told I need a new furnace. I was never told the estimate of time it would take to receive it. Today 3/3. I called to ask. I was told 7/10 days for it to arrive. Next week weather report is in the 30s with a possibility of snow. I informed them of this and asked how they would accommodate me. They said they’ll find a way to heat my apartment differently which is terrify because of a carbon monoxide leak!!! Not including my underlying medical conditions that affects me more in cold weather. Each night I overdress you sleep and double up on my iron pills. I told her that I disagreed with them trying to find a way to reheat my apartment and asked to speak to the manager *****. I was told to hold. As of now I’ve been on hold for almost 2hrs. This is sick and inhumane. You treat and handle people the way you wish to be. I am suppose to renew my lease on March 18th but my doubts are high. I am disgusted in these colored women that they’ll treat anyone this way!!!

Good morning I have been waiting on my payment for a month now. I have spoken to the corporate office several times which is so disrespectful. Ventron Management *** ***********. I work for this company for 9 months. I came in as a work for rent. I was only supposed to work 20 to 25 hours a week but I was scheduled full time hours. Corporate is saying that can't help me with that. Then you all send an abandonment letter to my mother house which was a lie my grandmother died. FYI death is an abandonment. Then you guys didn't pay me last check saying I owe for November rent which was another lie. *** *********** Ventron Management NAACP Black Enterprise Women of Power . It's January the 7th. So it's ok for me to go without payment during the holidays after everyone else was paid. Please help me with this.