Complaints
This profile includes complaints for NewsMax Media, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 523 total complaints in the last 3 years.
- 154 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:06/30/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Business is sending out massive amounts of spam emails, despite having already unsubscribed, and waiting 5+ days. I never subscribed to the newsletter to begin with, and I am not sure who gave them my email address.
Business Response
Date: 07/02/2025
On July 1, 2025, we removed the provided email, ************************* will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 07/17/2025
Complaint: 23535931
I am rejecting this response because:I should be able to opt out via email unsubscribe links. I should not have to communicate via the BBB to remove my email from your list, and no one else should have to do this either.
Sincerely,
***** AInitial Complaint
Date:06/24/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I receive several emails each day from Newsmax. I respond to every email with UNSUBSCRIBE. I receive the response, "You unsubscribed from [email protected]." Then a few hour later I receive another email from Newsmax,. This has gone on for several weeks. Newsmax is a large enough company that it should be able to process an UNSUBSCRIBE request.Business Response
Date: 06/25/2025
On June 25, 2025, we removed the provided email, ********************************* and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerInitial Complaint
Date:06/23/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I never signed up to receive emails from this company and have tried unsubscribing countless times at this point.Business Response
Date: 06/25/2025
On June 25, 2025, we removed the provided email, ******************** and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 07/17/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** ******Initial Complaint
Date:06/15/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Newsmax has a false unsubscribe link posted in their spam emails that they send multiple of daily. I clicked unsubscribe on multiple emails in a three-day period followed by a confirmation that is not real so they can keep spamming everyday. How is this not illegal?Business Response
Date: 06/16/2025
On June 16, 2025, we removed the provided email, *************************** will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerInitial Complaint
Date:06/13/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company spams emails regardless of unsubscribing. Terrible and disgusting business practices all around. A joke of a news outlet forcing news down people's throats even if we don't want it. Stop harassing me or I'll continue to pursue legal action.Business Response
Date: 06/13/2025
On June 13, 2025, we removed the provided email, ********************* and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 06/15/2025
Complaint: 23463800
I am rejecting this response because: this doesn't suffice the fraud committed I never even subscribed to this nonsense they are a far right news source trying to poll ***** after foxes poll showed ***** is failing and now they started spamming and harassing me? No this far from acceptable and bending the truth because I chose to participate In your misinformation outlet? I didn't ask to be harassed.
Sincerely,
**** ***********Business Response
Date: 06/16/2025
On May 29, 2025, you participated in an online ***** Performance poll. We appreciate your interest in taking our poll which subsequently added your email address to our marketing list. We understand you are no longer interested in participating.
On June 13, 2025, we removed your email address from our system, and you will no longer receive any communication from our company. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 06/16/2025
Complaint: 23463800
I am rejecting this response because:
Yeah I participated In your biased poll because you all are spreading misinformation and trying to get a poll that actually favors them after fox news own poll failed. No where should I have been emailed 30 times a day with illiterate lies and misinformation non stop. Get professional journalists and do your jobs correctly instead of harassing people's emails I didn't click subscribe to anything. Weird response. Let's see how many million peacefully protested on Saturday and you all say they are paid protestors hahaha. Brain washed and harassing. Leave me the h*** alone.
Sincerely,
**** ***********Initial Complaint
Date:06/12/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
For the past few weeks I have been receiving emails from this business. I never subscribed and each time I receive an email, I unsubscribe. I continue to receive these emails on a regular basis.I want them to stop. I have tried many ways to remove my email address, and I still receive them. Please stop these emails. Thank you.Business Response
Date: 06/13/2025
On June 13, 2025, we removed the provided email, ************************* and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 06/13/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* ******Initial Complaint
Date:06/11/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Daily requests to unsubscribe ignored. I have tried several times daily for about to unsubscribe from their emails. There has been no response. The emails keep coming several times a day. I want them to STOP.Business Response
Date: 06/13/2025
On June 13, 2025, we removed the provided email, ******************** and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 06/13/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** *****Initial Complaint
Date:06/05/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Cannot unsubscribe. Tried to unsubscribe multiple times on the website, but it redirects to another homepage. I never signed up and this is annoying how unsubscribe system doesn't work. Please unsubscribe me for future emailsBusiness Response
Date: 06/10/2025
On June 10, 2025, we removed the provided email, ************************* and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 06/26/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* ****Initial Complaint
Date:06/03/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have requested to be unsubscribed from receiving all NEWSMAX e-mails. I have requested this several times. There has been no response from NEWSMAX over past months. I am receiving e-mails daily.Business Response
Date: 06/04/2025
On June 4, 2025, we removed the provided email, *************************** and will not add it to any further lists. We have also removed the name, address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating OfficerCustomer Answer
Date: 06/06/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *********Initial Complaint
Date:05/23/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
OH MY GOD IF YALL DONT UNSUBSCRIBE MY EMAIL FROM RECEIVING EMAILS FROM YALL!!!!!!!!!!!!!!!! IVE HIT UNSUBSCRIBE ON EVERY EMAIL AND EVEN WENT TO YOUR WEBSITE, WHICH LITERALLY TOLD ME IT WASNT WORKING. STOP SENDING ME EMAILS. I HATE YOU. REMOVE ************************* FROM YOUR EMAIL LIST. IM GOING INSANE BECAUSE OF YOU IDIOTSBusiness Response
Date: 05/30/2025
On May 30, 2025, we removed the provided email, ************************** and will not add it to any further lists. We have also removed the address, and phone number from any future marketing programs. Please allow up to ten (10) business days for processing.
We apologize for any inconvenience. Thank you.
****** *****
Chief Operating Officer
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.