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Find a Location

Edison Insurance Company has 1 locations, listed below.

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    Business ProfileforEdison Insurance Company

    Homeowners Insurance
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/2015

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    903 NW 65th St STE 200, Boca Raton, FL 33487-2864
    BBB File Opened:
    1/23/2015
    Years in Business:
    9
    Business Started:
    10/30/2014
    Business Incorporated:
    3/9/2005
    Accredited Since:
    2/9/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    150
    Business Management
    • Mr. Clint Strauch, President
    • Mr. Paul Adkins, Director & Chairman
    • Mr. Gary Cantor, CFO
    • Mr. Stacey A. Giulianti, Chief Legal Officer
    Contact Information

    Principal

    • Mr. Stacey A. Giulianti, Chief Legal Officer

    Customer Contact

    • Mr. Clint Strauch, President
    • Mr. Paul Adkins, Director & Chairman
    • Mr. Gary Cantor, CFO

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My home was damaged on September 23, 2022. My roof was tarped completely, I filed a claim and was offered less than $6000 minus my hurricane deductibel. I need a new tile barrel roof. I have internal damage on the inside of my home. I had to hire a public adjuster that i will need to pay a fee. I have filed a Civil Remedy Claim and have gotten no where wit Edison Insurance Company. I have mediation on November 27, 2023 and I'm sure I will get no where with them. I had to remove the tarp from my roof because the *** send me a 14 day letter to comply, or I will get fined, The insurance company says that my roof can be repaired, But I have had over 5 roofers come to my home to repair the roof and they said it needs to be replaced. They can repair, but will not guarantee work. They ALL said I need replacement. I have two sliding glass doors that the seal broke during the storm, they need replacement and a back door that water was coming through the door know and door, that needs to be replaced and so does the door encasement, door jam, etc. Staining on ceilings, My damage is north of $180K and each day that does by, the damage gets worse. Please help me! I keep getting the run around from the insurance company and if I hire an attorney now, they will take 30% of my claim. How can this be? I've lived this way for over a year and nothing, just a big run around. They renewed my homeowners insurance, raised me and offered less coverage. Now I cannot go out and get coverage until all my work is done on my home. I am a widow and need help!
    Read More

    Customer Reviews

    18 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    jennifer g

    1 star

    02/26/2024

    Horrible insurance! They raised my insurance $2000 in one year from $5000 to $7000, they didn't notified me and my bank paid it. When I tried to make adjustments to the policy they said I couldn't because it was already in effect. It makes me believe banks and insurance policies work together to charged you more and get more money out of you. The bank uses your escrow to invest and make money and keep on increasing your monthly payments. It is incredible, very sad

    Edison Insurance Company Response

    02/28/2024

    We appreciate the insured sharing their concerns. We understand any increase in expenses can be distressing and frustrating and we aim to address the concerns transparently and help clarify the situation. Regarding the notification process, we have procedures in place to ensure our insureds are informed about changes to their policies. In line with this, renewal policies are sent 50 days prior to the renewal date, which, in this case was in August. Additionally, an invoice for the renewal premium was sent directly to the mortgagee, considering this is account is escrowed. The insured contacted us in February regarding the increase in premium and was advised there was a state approved rate increased necessary to ensure we can continue providing comprehensive coverage amidst evolving risk landscapes. The insured requested changes to her coverages and was referred to her Agent of Record, who is best equipped to make such changes. We were pleased to confirm the requested changes were implemented mid-term, leading to the issuance of a credit to the account. The process involving escrow accounts are standard industry practice and aimed at ensuring insurance premiums are managed efficiently without lapse in coverage. 

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