Educational Consultant
Millionaire Media LLC.This business is NOT BBB Accredited.
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Complaints
This profile includes complaints for Millionaire Media LLC.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 7 total complaints in the last 3 years.
- 2 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:06/23/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Date of Purchase 06/12/2025 Purchased a Stock Trading Advisory Package with Training and Stock Alerts from online e-mail messages and text alerts on my Cell Phone. Messages came from ******* ***** Dispute: Had issues from the start. Could not login to account or register my phone for alerts.contacted Customer Support several times, issues not fixed. Requested a list of my subscriptions, on multiple occasions and List was never provided. Got tired of getting the run around and canceled subscription. Originally told, On Sales Pitch, of a 30 day Guarantee. When I Cancelled and requested my refund for $1,997 was told that refund was only available for 3 days from purchase. Then offered me a Credit to purchase other services, but refused the refund.Business Response
Date: 07/14/2025
Hello,
We appreciate Mr. ******** bringing this matter to our attention. As requested, a full refund for his Weekend Trader purchase has been processed.
We apologize if there was any confusion regarding our 30 day credit guarantee.
If he needs any further assistance, we encourage him to reach out to our dedicated customer support teamwere always here to help.
Initial Complaint
Date:07/05/2024
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was told by the members of millionaire media that if their education did not work for me in the stock market that I would be refunded my 9000 payment. They said if I don't make the ******************************************************** I lost *************************************************************************************************************************** my refund yet.Business Response
Date: 07/15/2024
We regret that Mr. ****** was dissatisfied with his experience. However, upon reviewing the details of your complaint, we have determined the following:
Refund Period: His request for a refund was made several months beyond the established refund period outlined in our terms and conditions. Our refund policy is clearly stated at the time of purchase and on our website. Unfortunately, Mr. ******* request fell outside this period, making it ineligible for a refund.
Performance Warranty Requirements: Our performance warranty includes specific criteria that must be met for a claim to be valid. These criteria ensure that our tools and resources are utilized in a manner that allows them to perform as intended. Upon careful review, it was found that the conditions required for the performance warranty were not met.
While we understand Mr. ******* frustration, our policies are designed to ensure fairness and consistency for all customers. We are committed to transparency, and these terms are communicated to all customers during the purchasing process.To address Mr. ******* concerns, we reached out to him directly and discussed potential solutions within the scope of our policies, and ultimately reached a satisfactory resolution.
Please rest assured that customer satisfaction is always our top priority, and we continually strive to ensure that all our clients are pleased with our products and services.
Business Response
Date: 08/27/2024
Hello,
We appreciate the opportunity to respond to the complaint filed by Mr. ****** regarding his experience with Millionaire Media.
At the time of Mr. ******s purchase, he was provided with a copy of our Performance Warranty, which clearly outlines the conditions under which a refund may be issued. This warranty specifies that if a participant meets the training and performance requirements necessary to succeed as a trader but does not find success, their training fees will be refunded.
Unfortunately, Mr. ****** did not meet the required training criteria and, in fact, did not complete the training program. Despite this, in the spirit of goodwill, we extended a compromise to Mr. ******, which he agreed to in writing. We have included a copy of our email communication regarding this offer as well as Mr. ******'s communication with our sales team, for reference.
We believe that we have gone above and beyond what is reasonable in this situation and consider the matter resolved. We stand by our commitment to provide quality education and support to all our clients and will continue to do so in the future.Customer Answer
Date: 09/09/2024
Complaint: 21946712
I am rejecting this response because:I was told by the business before signing up that they have a money back guarantee and if the education did not work for me that I would be refunded all training costs. I in fact did lose alot of money and was only given a partial refund, this is why I am not satisfied with this business actions.
Sincerely,
Ramez TeriakInitial Complaint
Date:12/13/2023
Type:Sales and Advertising IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Deceiving offer from the sellerCustomer Answer
Date: 12/19/2023
Thank you for your help, but the provider finally agreed to reimburse the money, so there is nothing else to pursuit. Merry Christmas.Initial Complaint
Date:09/09/2023
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The date of the transaction July 17, 2023.The 100% reason I am requesting a refund of $12,000.00 is because when I had my initial consultation call I was told that there would be coaching and mentoring in this program. There has been no contact in the form of coaching. This program has been a self taught program of videos you have provided mostly ages ago. I was made to understand I would have people to actually talk to and work with through this process. For the amount of money this costs this has turned out to be a self learn program as opposed to a coaching and mentorship program. This is totally unacceptable. I was also told that the support team will be there with any questions or issues I may come up against. The support staff (albeit polite and kind) has been at best a week or more to respond through email to any and all issues that had arisen. The greatest part was spoken by the initial consultation that the amount of money I paid to join was guaranteed a refund if I was to be chosen into the program. So that being said the challenge is really getting my money back because the challenge does not follow through with coaching and mentoring me along. In my opinion, it feed off of aspiring individuals who are beginners.Business Response
Date: 09/18/2023
We would like to express our sincere apologies for any confusion or frustration ********************** has experienced with our program. We are grateful for feedback and are committed to resolving the concerns expressed.
We understand that the primary issue was the lack of coaching and mentoring she expected when she joined our program. Let me clarify some key aspects of our program to provide a more comprehensive understanding:
Live Webinars: We offer our customers access to 13 live webinars every week. These webinars are a crucial component of our program, where participants can engage with instructors, ask questions, and gain practical insights into applying the knowledge they acquire. We believe that active participation in these webinars significantly enhances the learning process.
Course Material and Training: While self-study is an essential part of mastering the fundamentals, the course material we provide serves as the foundation for your learning journey. The combination of studying the course material and attending live webinars is designed to ensure a well-rounded education.
Support Channels: We provide multiple channels for support, including our top-notch support team, community chat, and the option for special sessions when needed. Our goal is to assist you promptly and effectively with any questions or challenges you encounter along the way. We understand that timely support is crucial to your progress, and we're committed to improving response times.
Program Expectations: We acknowledge that our program may not be suitable for everyone, and we strive to be transparent about the commitment required. It's important to note that our program is not a get-rich-quick scheme. Instead, Instead, our aim is to provide aspiring individuals with a comprehensive foundation for trading success.
Refund Guarantee: Our commitment to our customers success is backed by our refund guarantee, which is outlined during their initial consultation. If a customer believes that our program has not delivered on its promises, we will certainly honor our refund policy.
These concerns are taken seriously, and we are continually working to enhance our program based on valuable feedback from our students. Our customers experience is important to us, and we are dedicated to improving the support and mentorship aspects of our program.
After speaking with a member of our team Ms. ********** purchase has been fully refunded as customer service and satisfaction is our utmost priority.
Initial Complaint
Date:07/20/2023
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I bought ***************** Challenge from Millionaire Media LLC. I paid an initial amount of $99 on June 9, 2023 and then paid $3,000 on June 13, 2023 under invoice # ****** and the remainder of payments to be paid in 3 instalments in coming months. This entire 1 year program is costing me $12,000 which is a whopping figure. The trading challenge was advertised & as discussed initially as an education website for one year and trade along with the coaches and mentors. Once we finish the 30 day bootcamp, and with the webinars, was conveyed, that we will be able to start trades immediately. I have been bombarded with emails and receiving daily trades from *** which I have lost track of because, by the time I receive the emails, it is night time here. I finished the 30 day course but again as a novice, you would expect some hand holding rather than listen to outdated presentations and a day old webinars. I am In ********* and had categorically mentioned that I am overseas and will the timezone or another country be of any issues. This is impacting my overall sleep, physical and mental health. I was assured that there are other students from Aus and I can always go back to the recordings of the webinars. The practical challenges that I have is, I cant trace the trade and see the US market trades as there is a complete time zone difference. For a 2% gain with *** saying, No trades daily but more so, the trainings not being current, it is too late for me to make any trades. I will be losing money in any such cases.This is an expensive misleading sale. I had mentioned that I do not have any prior trade experience and I cannot see me making money in future years. I am losing my sleep to try awake to the US market hours unable to understand what to do.Adding to miseries, I am unemployed currently and my credit card ending **** is currently in frozen state as my card got stolen. I expect a complete refund to get out of this completely misleading sale.Business Response
Date: 07/21/2023
Hello,
After receiving this BBB complaint and refund request, we immediately investigated the matter. As of today, we haven't received any direct communication from ************ regarding this matter. We always strive to provide excellent customer support, and various options are available to for assistance.Nevertheless, we felt it was in the best interest of both parties to provide the refund as requested. We reached out to ************ requesting his preferred refund method as he says his cc was stolen and frozen. ************ responded with his preferred method and we promptly refunded him the total paid for both purchases which was $3,099.00. We want to emphasize that ensuring customer satisfaction is of the utmost importance to us, and we are committed to resolving any concerns our customers may have.
Customer Answer
Date: 07/21/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
They have successfully and promptly refunded the amount. This was professionally handled by the support team. If only the situations were different and timezone same, this opportunity would have an excellent educational experience.
I thank the BBB team to do the needful.
Sincerely,
*******************Initial Complaint
Date:06/20/2023
Type:Sales and Advertising IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I bought Trading Challenge from Millionaire Media LLC. I paid $4,500 on May 31, 2023. The trading challenge was advertised as an education website for one year and trade along with *** and two teachers. I started receiving trades from ***************** on June 1, 2023. ***************** trades 3-4 times /week. However, **** trades were all for **** min for a gain of 2-5%. In other words, one has to wait all day for **** trade, since it only stays in the trade for **** min, if you dont catch his e-mail right away, it is too late to make the trade. To enter the trading rooms to trade along with a teacher, one has to listen to five presentations each and take a test before you can enter the trading room, like if you were a 5 year old. A complete misrepresentation of great trades with 10,20 up to ****% gain advertised. ************* first presentation is for one hour to state that some days there are no trades, and he kept repeating today there are no trades, like if he was on drugs or something. I have no interest whatsoever to wait all day for **** **** min trade, that if I am 2 minutes late, I already missed the trade, or listen to the teacher qualifying presentations which the first presentation, he kept repeating some days there no trades. I expect a complete refund to get out of this completely misleading sale.Business Response
Date: 06/21/2023
Hello,
We thank **************** for sharing his thoughts about his experience with the Trading Challenge from Millionaire Media LLC. We appreciate his feedback as it helps us improve our service. We have issued a full refund, as customer satisfaction is our top priority.
While we understand that the Trading Challenge may not be suitable for everyone, we believe in the value it offers. Our strategy focuses on minimizing risk and capitalizing on small, consistent gains, which has led to the success of over 30 millionaire traders.
We acknowledge the areas where he was not completely satisfied. The brevity and timing of *****************' trades are intentional, aiming to mitigate risk. Additionally, our trading rooms require preparation to ensure a solid understanding of trading principles and minimize potential pitfalls.
In the world of trading, trade availability varies from day to day. Some days offer more opportunities than others, and it's important to be patient and selective. ********************* reminder emphasizes this approach rather than ******* into unfavorable trades.
We understand that his experience with our Trading Challenge did not meet his expectations, and we sincerely apologize for that. Our goal has always been to provide comprehensive trading education and set realistic expectations for our customers.
We take his feedback about the potential gains and personal experience seriously. While many participants have achieved significant percentage gains, it's crucial to remember that trading involves risks, and cumulative gains over time lead to substantial profits.
Once again, we appreciate his valuable feedback.Initial Complaint
Date:12/13/2022
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I enrolled with the course of ***************** with a money back guarantee at which point it mostly lost money despite the guarantee. They transferred me to another course mark ****** which has lost money more often than not, after paying $3000 + for a system which is suppose to help become profitable it has not, I am asking they make good on their original guarantee and refund me $3000 i paid into their programsBusiness Response
Date: 12/15/2022
Hello,
After receiving the BBB complaint, we immediately and fully refunded his purchase of $2495.00. One of our team members reached out to let him know he was refunded. We investigated the issue and found that ************** never requested a refund prior to filing this complaint. He did submit support tickets for assistance with his purchase and even complemented us on his support experience. **************** and satisfaction is always our utmost priority.
Customer Answer
Date: 12/16/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************
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