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Business ProfileforGarber & Garber, CPAs, P.A.
At-a-glance
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Business Details
- Location of This Business
- 2300 Glades Rd STE 207E, Boca Raton, FL 33431-7335
- BBB File Opened:
- 3/6/2018
- Years in Business:
- 31
- Business Started:
- 9/1/1992
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Business Management
- Mr. Alan Garber, President
- Mr. Scott Garber, Vice President
- Contact Information
Principal
- Mr. Alan Garber, President
Customer Contact
- Mr. Alan Garber, President
- Mr. Scott Garber, Vice President
- Additional Contact Information
Fax Numbers
- (561) 750-1841Primary Fax
- (561) 750-1841
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Jeffrey S
02/07/2023
Garber & Garber, CPAs, P.A. Response
02/08/2023
:Dear BBB:
After successfully running our CPA practice for over 30 years, and have enjoyed a stellar reputation, I assure you that Mr. ********'s behavior in our office was totally and completely out of line and he exhibit behavior that would deter us from taking him on as a client. He was irate in our office over an appointment miscommunication. I have never witnessed behavior like this and we were embarrassed in front of our employee.
After 3 years of not conducting face to face meetings due to Covid, we are only first now commencing meeting new potential clients and there was a miscommunication between Mr. ******** and myself about the appointment. This was somewhat new for me as my office manager retired during Covid, and I now have to make my own appointments. After making the appointment, he informed me that his wife was "not actually his wife" and that she was unsure what she was doing for her taxes and would not be coming. I sent the following email to him:
"Hi *******:
Would you prefer to find another day that ****** would be available? We are still very early"
I never heard back from him and assumed there was no appointment. That said, I apologized to him for any error I might have made but I have to emphasize that his behavior, in our office, was totally excessive and I decided that we could not provide an unruly individual like that our firms services. I reached out to him yesterday during the day to explain what happened and my emails were all met with angry threats. There was no possibility of trying to appease him.
The fact that he is contacting you, after an appointment error, I feel is evidence that he would never be a satisfied client.
Thank you in advance for your understanding. If you would like to take to me further about this, please call us at ###-###-####.
**** ** ******* CPA
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