Reviews
This profile includes reviews for VacationVIP.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 249 Customer Reviews
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Review fromDavid C
Date: 08/09/2025
5 starsShe was very informative and answered all my questions!! Very pleasant to talk with!
VacationVIP.com
Date: 08/10/2025
Hi *****,Thank you for your kind words! Were glad to hear you had such a positive experience and that all your questions were answered clearly. Well be sure to share your feedback with our teamit will make their day.VacationVIP.com
Date: 08/10/2025
Hi *****,Thank you for your kind words! Were glad to hear you had such a positive experience and that all your questions were answered clearly. Well be sure to share your feedback with our teamit will make their day.Review fromTina P
Date: 08/04/2025
1 starNot HAPPY!After I ended up setting through 4 grueling hours of a tour. I have been given the run around about the cruise voucher!! NEVER AGAIN! 2 WEEKS LATER I STILL DONT HAVE THE VOUCHER!!! THIS IS A SCAMVacationVIP.com
Date: 08/14/2025
Hello ****,We are sorry to hear about your frustration regarding the cruise certificate. As you were informed, our process requires up to two weeks to confirm with the property that the timeshare tour was completed. Once that verification is received, the cruise certificate is generated and ************ your case, confirmation was received and your cruise certificate was issued on August 5, 2025. We appreciate your patience during this process and regret that the timing caused you concern.If you have any additional questions or need assistance with your travel plans, please dont hesitate to reach out to our team directlywere here to help.Review fromJames E M
Date: 08/03/2025
5 starsVery helpful. Made arrangements very easily. Look forward to dealing again with her in the future.VacationVIP.com
Date: 08/07/2025
Hi *****, thank you for the wonderful feedback. We are happy to hear that you had a wonderful interaction with our team. Please let us know if you have any questions.
Review fromTEKEITA W
Date: 07/29/2025
5 starsSetting up my Vacation Package with Ms. ******* was amazing. She was very pleasant and make sure I was comfortable about my plans...VacationVIP.com
Date: 08/03/2025
Dear *******,Thank you for sharing your experience! Were so glad to hear ******* made your booking process smooth and comfortable. Her professionalism and care truly stand out, and well be sure to share your kind words with her.We look forward to helping make your upcoming vacation a great one!VacationVIP.com
Date: 08/03/2025
Dear *******,Thank you for sharing your experience! Were so glad to hear ******* made your booking process smooth and comfortable. Her professionalism and care truly stand out, and well be sure to share your kind words with her.We look forward to helping make your upcoming vacation a great one!Review fromCheryl L
Date: 07/29/2025
5 starsThe gentleman was very very helpful explained everything in detail so I can understand it and I appreciate that I was able to not lose my money and do a different go a different road thank youVacationVIP.com
Date: 08/03/2025
Dear ******,Thank you for your kind feedback. Were so glad to hear our team member was able to clearly explain everything and help you find an option that worked. Were pleased we could ensure your investment was preserved and set you on a better path for your plans.We appreciate your trust and look forward to assisting you again in the future.Review fromOdist B
Date: 07/28/2025
5 stars******* was great answer all my questions and gave me a lot of upgrade options Im so looking forward to our visit because of her thanks again ******* you were wonderful.VacationVIP.com
Date: 08/03/2025
Dear Odist,Thank you for your kind words! Were so glad to hear ******* provided excellent service, answered all your questions, and helped make your upcoming visit something to look forward to.Well be sure to share your feedback with ******** be delighted to know she made such a great impression.Review fromLurdes P
Date: 07/23/2025
5 starsGracias al equipo de Vacation y a su agente Samaris un amor de persona,un trato excelente,le recomiendo a todos a esta gran agenteVacationVIP.com
Date: 07/25/2025
Estimada ******,Muchas gracias por tu mensaje y por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que Samaris te brind un trato excelente y que todo el proceso fue positivo para ti. Tu recomendacin significa mucho para nosotros. Estamos aqu para ayudarte con lo que necesites.Review fromDonna S
Date: 07/15/2025
3 starsIm not sure about this. Im confused. I prepaid for a timeshare and I didnt know itVacationVIP.com
Date: 07/21/2025
Dear Ms. *********** you for your review. Wed like to clarify the nature of your purchase and provide some additional context.The package you secured is a promotional travel offer, not a timeshare purchase. As part of the promotion, guests are offered a discounted stay in exchange for attending a resort presentation. At no point were you charged for or enrolled in a timeshare ownership.The terms and conditions of the offer are disclosed on the offer and also sent via email immediately after booking. These materials outlined the program details, including the presentation requirement and eligibility criteria.If you have further questions or would like assistance reviewing your confirmation, our team would be happy to help.VacationVIP.com
Date: 07/21/2025
Dear Ms. *********** you for your review. Wed like to clarify the nature of your purchase and provide some additional context.The package you secured is a promotional travel offer, not a timeshare purchase. As part of the promotion, guests are offered a discounted stay in exchange for attending a resort presentation. At no point were you charged for or enrolled in a timeshare ownership.The terms and conditions of the offer are disclosed on the offer and also sent via email immediately after booking. These materials outlined the program details, including the presentation requirement and eligibility criteria.If you have further questions or would like assistance reviewing your confirmation, our team would be happy to help.Review fromBORN H
Date: 07/11/2025
5 starsVery helpful and accommodating. Made the booking easy and answered all my questions.VacationVIP.com
Date: 07/12/2025
Dear Born,Thank you for your kind review! Were glad to hear our team made the booking process smooth and was able to answer all of your questions. Providing helpful and accommodating service is what we strive for, and we appreciate you taking the time to share your experience.Wishing you a fantastic trip ahead!Review from . Tiffany
Date: 07/08/2025
5 stars******* from Vacations VIP was phenomenal. His total profressionalism and business acumen was beyond exemplary. He was also able to offer me great perks as well. I have previously traveled with Vacations VIP two other times and just booked another trip with them. I am a life long customer.Thank you for the wonderful experiences,******* ******VacationVIP.com
Date: 07/10/2025
Dear *******,Thank you for your wonderful feedback and continued loyalty! We're delighted to hear ******* delivered such a standout experience and that you've chosen to travel with us again. Your kind words and long-term support mean the world to us.We look forward to many more vacations together!. Tiffany
Date: 07/14/2025
I also want to give ***** a wonderful review as well from Vacations VIP. He was very caring, profressional, and detailed. Having a great company means the world. I so need my upcoming trip and they made it happen! ***** also made me laugh. Thank you,******* ******
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