Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Transcendent Investment Mgmt has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTranscendent Investment Mgmt

            Investment Advisory Services

            Contact Information

            1170 Kane Concourse STE 400

            Bay Harbor Islands, FL 33154-2006

            (305) 871-7841

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            23 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1170 Kane Concourse STE 400, Bay Harbor Islands, FL 33154-2006
            BBB File Opened:
            8/17/2016
            Business Management
            • Jordan Kavana, Manager
            • Lisa Sabrin
            Contact Information

            Principal

            • Jordan Kavana, Manager

            Customer Contact

            • Jordan Kavana, Manager
            • Lisa Sabrin
            Read More Business Details and See Alerts

            Customer Complaints

            23 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/08/2023

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            Letter was written on October 7th, 2022:I am writing this in attempt to make proper payment as a tenant of ******************************************************************Since the end of August, I have made several attempts to make contact with your office. I have called numerous times and left voicemails. I have yet to receive a call back. Additionally, I have emailed the person who I was told was in charge of the property management. I was told my email would be forwarded to the right department and still, have not received a response. I have several issues that need to be addressed as a tenant. I would like proper contact information so I can get these things taken care of. I have attached supporting documentation for the following issues:1.The online portal (in which we are supposed to make payments) will not take partial payments. I have highlighted what I believe I owe based off the lease agreement for the month of September and October 2.I submitted two maintenance requests on August 1st. It is not October 6th and the ******* portal states it is still Waiting on ******************** Our tub does not drain and there is mold in our dishwasherthese were issues PREVIOUS to us moving in and need to be addressed ASAP.3.Our lease states we agreed to pay a $40.00/month pest controlwe have yet to see pest control come to our town home and are dealing with bugs/insects. I would like more clarification on how this money is allocated.4.I would like to know how our $14.99/month concierge fee is utilized. It states we have a $300 house credit, yet we have been unable to access that.5.I have an emotional support dog and have uploaded and provided proper documentation stating so. This does not reflect in ************** fee each month.If there is any other documentation you may need, please reach out via email or phone. I am sending two checks as well with the proper amount I owe. **This company has now issued a eviction via **** Law Firm, PLLC. I have proof of payments.
            Read 22 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jo J

            04/08/2023

            First of all, we spent months going back and forth with several different “property managers” to find out about our application and lease. We were told via email (after several attempts on our end to contact) that the PM had been changed and to contact a new person. After doing so, the communication has been less than poor—in fact, non existent. Their “maintenance” 3rd party company, *******, did zero work when we submitted requests. Upon moving in A BRAND NEW UNIT, we had a moldy dishwasher, it didn’t sit right or was securely put into place, and our upstairs tub has been clogged since day one. None of these issues have been addressed. Secondly, the communication with these people is near impossible. I have a folder of documentation since July when we moved in, trying to get these issues resolved. No one picks up the phone, no one returns voicemails, and anyone who does answer an email does not provide helpful information. Third, we have been told the “property management” company has changed about 4 times since moving in, however, we have no contact information for this new “company”. We have had nothing but issues and complaints and NO ONE to turn to. Absolutely no one who works for this place wants to take accountability for their role. One hundred percent completely unprofessional business and a bunch of incompetent people. I will NEVER rent a property from them again and am looking into hiring a lawyer to get out of my current lease because of their violations of the Fair Housing Act. I have talked with several of our neighbors and they are experiencing the same issues. I will continue to spread the word about our less than satisfactory experience. I hope this place goes under. **Please note, NOTHING has changed since this name change. Absolutely nothing. I cannot get ahold of anyone, get a call back or get any maintenance issue resolved. If you are looking at moving to one of these properties in Leland, NC--DO NOT TAKE THE BAIT!
            Read 6 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.