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Business Profile

Cleaning Services

The Maids of East Orlando

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cleaning Services.

About

Important information

  • Advertising Review:

    In January 2024, BBB contacted the business regarding the following advertising concerns. To date the business did not respond. 

    “Service backed by a 24-hour 100% Satisfaction Guarantee”“100% Satisfaction Guarantee with 24 Hours”“Our Satisfaction GuaranteeWhen our cleaning team arrives at your home, you’ll be amazed at how quickly and efficiently the team works to bring your space up to our exacting standards. We provide a 24-hour, 100-percent satisfaction guarantee on all our home cleaning services. We’ll regularly request feedback and reviews after your cleaning to help us find better ways to meet the needs of each home and WOW customers. If you’re not pleased with any area we’ve worked on, call us within 24 hours—and we’ll come back to make it right for no additional charge!”“Is Your cleaning Service Guaranteed?”“Yes. We back all our work with a 100% Satisfaction Guarantee. If you aren’t happy with any area we’ve cleaned, call us within 24 hours and we’ll come back and re-clean that area at no cost.”

    BBB Code of Advertising indicates:
    20. Warranties or Guarantees
    20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
    20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
    20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.

About This Business

We are The Maids, cleaning homes in teams of four. Our professionals employees are bonded and insured - each one trained and certified.

Business Details

BBB File Opened:
1/19/2024
Business Started:
7/25/2011
Business Started Locally:
7/19/2011
Business Incorporated:
7/19/2011
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
The Maids
MACEFRA, LLC
Business Management:
Franklin Brito, President
Maria Celmar Parra Castillo, Manager

Additional Contact Information

Principal Contacts
Franklin Brito, President
Maria Celmar Parra Castillo, Manager
Customer Contacts
Franklin Brito, President

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